What are the responsibilities and job description for the IT Support Specialist position at Guardian Tax?
IT Support Specialist We're seeking a dependable and tech-savvy IT Support Specialist to join our in-office team. If you enjoy troubleshooting, supporting end-users, and expanding your technical skill set, this is an excellent opportunity to grow your IT career in a collaborative and supportive environment.What You'll DoSet up, configure, and maintain Windows and macOS computers for new and existing employeesTroubleshoot hardware, software, and basic networking issuesManage employee onboarding and offboarding (user accounts, system access, permissions)Administer user seats and licenses across CRM platforms, VoIP systems, and other SaaS toolsManage Google Workspace (Gmail, Drive, Admin Console, security settings, user access)Track IT inventory and maintain organized device documentationProvide day-to-day, in-office help desk supportWhat We're Looking For1 year of IT support experience (internships, school experience, or freelance work welcome)CompTIA A certification or Network certification preferred Working knowledge of Google Workspace (Gmail, Groups, Admin Console)Familiarity with VoIP systems (e.g., RingCentral) and cloud-based CRM platformsComfortable setting up computers, printers, and basic networking equipmentStrong attention to detail and organizational skillsClear communication skills and a proactive mindsetEagerness to learn and grow in a technology-driven environmentJob DetailsFull-time, MondayFridayIn-office only (no remote or hybrid option)Paid holidaysHealth and additional benefits available after 90 daysIf you're ready to grow your IT career in a supportive, hands-on environment, apply today!
Salary : $23 - $26