What are the responsibilities and job description for the Mitigation Project Manager position at Guarantee Restoration Services?
We're looking for a Mitigation Manager to join our team!
- Competitive annual salary with departmental commission incentives paid out quarterly
- Medical, Dental, Vision, Life, Short-Term Disability, and Various Supplemental Policies
- 401K Retirement Plans with Employer Match
- Accrued annual Vacation and Sick Time
- Supplied company vehicle, computer, cellphone, and anything else needed to do the job
- Regular Certifications and Trainings offered to advance knowledge and skills in your profession
- Position located in Austin, TX
- Our dedicated team of professionals work hard to be available and offer restoration services 24/7
- We believe in serving our community members by providing relief during a time when they need it most
- Oversee and lead the Mitigation division comprised of Project Managers, Team Coordinators, and Technicians
- Meet or exceed departmental quality targets and improve customer experience
- Be a leader through continuous process improvements, implementation of state-of-the-art technology, and business strategies
- Maintain a strong and skilled mitigation team by equipping them with tools/resources, supplying service divisions, and identifying team staffing needs
- Partner with Project Managers to schedule laborers and on-site visits, work through mitigation project problems, and ensure team has support needed to succeed
- Train mitigation staff to meet division targets for quality, profitability, and customer satisfaction
- Develop staff to grow, meet career goals, and prepare them for higher level positions within the company
- Schedule jobs, maintain efficiency, and maintain the timely flow of mitigation reporting from field operations to administration
- Perform mitigation and remediation work as needed, prepare job contracts, and review job costing on completed work
- Must be able to work Monday to Friday including an on-call rotation
- High School Diploma/GED required, higher education preferred
- 5 years of mitigation experience
- 2 years of experience leading a team
- Experience with Mitigation and Remediation projects - Water, Fire, Mold
- Knowledge of insurance restoration preferred
- IICRC or other Restoration Certifications highly preferred - WRT, FSRT, AMRT, ASD, OCT, CPT, HST, TCST, CCT, UFT, CRT
- Excellent relationship building/maintenance skills
- Knowledge of restoration processes and procedures
- Ability to multi-task, work under pressure and meet deadlines
- Must have and maintain a valid driver’s license as driving for business is required
- Must be reliable, dependable and drug-free
- Step 1: Submit Guarantee Restoration application form and/or resume
- Step 2: Phone interview
- Step 3: Candidate assessments
- Step 4: Office interview/Meet with the team