Medicaid Liaison

Greenwood House Home for the Jewish Aged

Position Type: Full-Time | In-Person

Greenwood House Home for the Jewish Aged is seeking a compassionate, organized, and detail-oriented Medicaid Liaison with experience in long-term care or a skilled nursing facility setting to join our team.

The ideal candidate will have a strong understanding of long-term care operations, experience working with residents and families, and the ability to coordinate the Medicaid application and eligibility process.

This position serves as the primary point of contact between residents, families, facility staff, and our third-party Medicaid application specialist. The Medicaid Liaison plays an important role in helping residents and families navigate the Medicaid process, ensuring required documentation is obtained, applications are submitted in a timely manner, and eligibility is maintained.

Key Responsibilities

• Coordinate and oversee the Medicaid application process for long-term care residents, including new applications, renewals, and recertifications.
• Complete and submit Medicaid LTC-2 admission and discharge forms accurately and in a timely manner.
• Track Medicaid eligibility, redeterminations, recertification deadlines, and required authorizations.
• Serve as the primary liaison between residents, families, facility departments, and the third-party Medicaid application specialist.
• Assist residents and families in gathering, organizing, and submitting documentation required for Medicaid eligibility.
• Monitor pending Medicaid applications and follow up with the appropriate parties to prevent delays in eligibility determinations.
• Educate residents and families about the Medicaid application process, documentation requirements, timelines, and ongoing eligibility responsibilities.
• Work closely with admissions, social services, nursing, and other facility departments to ensure a smooth transition for residents applying for Medicaid.
• Maintain organized and accurate records of Medicaid applications, approvals, denials, renewals, and related communications.
• Identify potential Medicaid eligibility issues and proactively communicate concerns to the appropriate parties.
• Coordinate with the business office regarding changes in Medicaid eligibility or resident payer status, as needed.
• Assist residents and families with questions related to Medicaid coverage and eligibility, referring specialized financial questions to the appropriate department.
• Maintain positive relationships with residents and families while providing compassionate guidance throughout the Medicaid process.
• Ensure confidentiality of resident information and compliance with HIPAA and applicable federal and state regulations.

Qualifications

• Experience working in a long-term care facility, skilled nursing facility, nursing home, or similar healthcare setting strongly preferred.
• Experience in long-term care admissions, social services, resident services, Medicaid coordination, or healthcare administration is highly desirable.
• Familiarity with Medicaid eligibility, applications, recertifications, or long-term care documentation preferred.
• Understanding of the needs of nursing home residents and their families.
• Excellent interpersonal and communication skills, with the ability to explain complex processes clearly and compassionately.
• Strong organizational skills and attention to detail, with the ability to manage multiple applications, deadlines, and follow-up tasks.
• Ability to work collaboratively with residents, families, facility staff, and outside agencies.
• Proficiency in Microsoft Office and the ability to learn facility-specific electronic systems.
• Ability to work independently, prioritize responsibilities, and maintain accurate documentation.
• Associate or bachelor's degree in healthcare administration, social work, business, or a related field preferred but not required.

Why Join Greenwood House?

Come experience the Greenwood House community and discover what a difference the right choice makes.

At Greenwood House, we pride ourselves on creating an environment built on cooperation, compassion, and genuine warmth. Our team is committed to enhancing the quality of life for our residents while fostering supportive and positive working relationships among employees.

We are looking for someone who understands the long-term care environment, enjoys working with residents and families, and takes pride in helping individuals navigate important healthcare processes.

Join our team and make a meaningful difference in the lives of our residents and their families.

Job Type: Full-time

Pay: $65,000.00 per year

Work Location: In person

Salary : $65,000