Business Office Manager (BOM)

Monarch Place Senior Living | Hanceville, AL

Monarch Place Senior Living is looking for an organized, detail-oriented, and people-focused Business Office Manager (BOM) to join our leadership team. This is an exciting opportunity for someone who enjoys wearing multiple hats—from human resources and payroll to accounting, resident relations, and business operations—all while helping create an exceptional experience for our residents and associates.

If you're looking for a rewarding leadership role where your work truly impacts the lives of seniors and the success of a growing community, we'd love to meet you!

About Monarch Place Senior Living

At Monarch Place, we're dedicated to providing a welcoming, compassionate environment where residents feel at home and associates feel valued. We believe our people are our greatest asset and offer competitive compensation, outstanding benefits, and opportunities for professional growth.

What You'll Do

As the Business Office Manager, you'll play a vital role in the day-to-day operations of our community by:

• Overseeing the daily operations of the business office
• Managing payroll, associate timekeeping, personnel records, and HR administrative functions
• Assisting with recruiting, onboarding, orientation, and employee training
• Supporting the Executive Director with community operations and serving as Manager on Duty when needed
• Processing resident billing, accounts receivable, accounts payable, bank deposits, and account reconciliations
• Maintaining accurate financial records and assisting with budgeting and financial reporting
• Conducting community tours and supporting occupancy and marketing initiatives
• Serving as a resource for residents, families, associates, and visitors while providing outstanding customer service
• Supervising Concierge team members and assisting with scheduling, coaching, and performance management
• Helping ensure compliance with company policies and applicable regulations
• Building positive relationships with residents, families, vendors, and team members
• Performing additional duties as assigned to support the success of the community

What We're Looking For

• Bachelor's degree in Business Administration, Healthcare Administration, Hospitality, Accounting, or a related field required (Master's degree preferred)
• Minimum of three (3) years of management experience in business office administration, accounting, bookkeeping, office management, or a related field
• Senior living, healthcare, hospitality, or property management experience is highly preferred
• Strong knowledge of payroll, accounts payable/receivable, budgeting, and financial processes
• Excellent organizational, communication, and customer service skills
• Ability to prioritize multiple responsibilities in a fast-paced environment
• Experience supervising and developing team members preferred
• Strong computer skills, including Microsoft Office and business software systems

Physical Requirements

This position requires the ability to sit, stand, walk, bend, stoop, kneel, reach overhead, climb stairs, lift office materials as needed, and perform repetitive hand movements throughout the workday.

Why Join Monarch Place?

• Competitive salary
• Comprehensive medical, dental, and vision insurance
• Company-paid life insurance
• Generous Paid Time Off (PTO) and holiday pay
• 401(k) with company participation (where applicable)
• Career advancement opportunities within a growing senior living organization
• Supportive leadership team and positive workplace culture
• Opportunity to make a meaningful difference in the lives of seniors every day

Join a community where your leadership, organization, and dedication help create an exceptional experience for residents, families, and team members alike. Apply today to become the Business Office Manager at Monarch Place Senior Living in Hanceville, Alabama!

Monarch Place Senior Living is an Equal Opportunity Employer. All offers of employment are contingent upon successful completion of a criminal background check, reference verification, pre-employment drug screening, physical examination, and proof of employment eligibility.