Retail Budtender

Please note that this is a full-time position which primarily requires evening closing shifts, as well as regular and reliable weekend availability.

Locations:

• 27 Hancock Lane Sanford, ME 04073

(May be scheduled to work at multiple locations as needed for coverage.)

Position Summary

Green Truck Budtenders are more than retail associates—they’re frontline ambassadors of our brand, values, and cannabis expertise. We’re looking for individuals who are team-oriented, accountable, detail-focused, adaptable, and eager to learn.

Budtenders are responsible for verifying customer IDs, fulfilling orders, maintaining accurate inventory, and ensuring compliance with Maine cannabis regulations. They also play a key role in customer education, store cleanliness, and keeping product listings up to date.

Success in this role requires professionalism, strong communication, initiative, and a collaborative spirit. Budtenders are expected to support team goals, embrace new processes, and consistently uphold the standards that make Green Truck a trusted, welcoming, and compliant place to shop and work.

Primary Duties and Responsibilities

• Follow directives from the Retail Store Manager and collaborate effectively with team members.
• Maintain a clean, safe, and organized workspace to support compliance standards, ensure operational efficiency, and uphold a professional, customer-ready environment.
• Verify customer IDs and medical certifications (if applicable) in full compliance with Maine cannabis regulations.
• Ensure accurate and timely fulfillment of customer orders, whether placed online, by phone, through Weedmaps, or in store.
• Accurately apply discounts and promotions in the POS system and ensure all sales transactions are properly recorded and reconciled.
• Support consistent restocking of shelves and backstock areas and proactively report low or depleted stock to ensure product availability.
• Assist with regular inventory counts, ensure stock is organized and labeled correctly.
• Ensure product listings on Weedmaps are accurate and up to date, and promptly report any discrepancies or changes.
• Support visual merchandising efforts by maintaining clean, organized, and visually appealing product displays that reflect brand standards.
• Answer phone calls and customer inquiries with clarity, consistency, and a professional tone.
• Educate customers on cannabis products by sharing knowledge of strains, product types, consistencies, effects, and potential medicinal benefits.
• Assist with packaging, labeling, and other production-related tasks as needed to support daily operations.
• Support team productivity and broader organizational goals by completing additional tasks and responsibilities as assigned.

Core Competencies

Successful budtenders exemplify the following qualities, aligned with Green Truck’s performance and review standards:

Accountability & Decision Making

• Takes responsibility for outcomes and avoids repeated mistakes.
• Uses sound decision-making and problem-solving skills in fast-paced settings.
• Manages time and workload effectively to meet daily operational goals.

Compliance & Documentation

• Follows all company policies and Maine cannabis regulations.
• Completes all required documentation and training accurately and on time.
• Responds appropriately to discrepancies or compliance concerns.

Communication & Team Collaboration

• Communicates clearly with teammates, vendors, and customers.
• Maintains open, timely communication with supervisor.
• Listens actively and takes direction while offering thoughtful, respectful input

Professionalism, Respect & Support

• Acts reliably, responsibly, and respectfully in all interactions.
• Maintains a positive and inclusive attitude toward coworkers and customers.
• Demonstrates empathy and awareness of individual needs in customer service settings.

Engagement & Flexibility

• Participates actively in team efforts and supports company goals.
• Adapts to new challenges and unexpected demands with a positive attitude.
• Willingly seeks opportunities to improve processes and take on new responsibilities.

Technology & Efficiency

• Effectively uses retail systems including POS software, METRC, Weedmaps, and additional retail-related platforms.
• Utilizes digital tools (Google Workspace, Microsoft Office) to enhance job performance.
• Embraces ongoing learning and adapts to new tools and technologies.

Qualifications

Education & Experience Candidates should have a high school diploma or equivalent and at least two years of experience in a high-volume retail environment. Experience in cannabis retail is preferred but not required. Familiarity with METRC, cannabis compliance procedures, and Maine cannabis laws is strongly preferred.

Technical Proficiency Candidates should be comfortable using point-of-sale systems (such as Flowhub), inventory tracking tools like METRC, and digital platforms including Weedmaps, Google Workspace and Microsoft Office. A strong attention to detail and ability to learn new systems quickly is essential.

Physical, Availability & Additional Requirements

• Must be at least 21 years of age with a valid government-issued ID
• Must have a valid driver’s license and reliable personal transportation
• Must meet all requirements for valid RIC and IIC identification cards issued by the Maine Office of Cannabis Policy
• Ability to stand, walk, bend, kneel, and crouch for extended periods
• Ability to lift and carry up to 50 pounds safely
• Comfortable working in environments with strong cannabis odors, kief, and standard cleaning products
• Must have open availability during store operating hours, including evenings, weekends, and designated holidays
• Required to sign an employment agreement that includes confidentiality and non-compete provisions

Compensation & Benefits

Hourly Pay Starting at $17–$20 per hour, based on experience and performance. Compensation increases are considered during each employee’s annual performance review.

Benefits All team members are eligible for a variety of benefits and incentives. Health insurance benefits are available to full-time employees regularly scheduled for 32 hours or more per week.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• In the Adult-Use Cannabis industry, it's a requirement that all employees are 21 years of age or older. Are you at least 21 years old?

Work Location: In person

Salary : $17 - $20