Treatment Coordinator

Overview

Green Orthodontics is seeking an energetic, career-driven Treatment Coordinator to join our growing team. This is a unique opportunity for someone who thrives in a fast-paced, patient-focused environment and enjoys building relationships, helping others, and contributing to a strong team culture.

While dental experience is not required, candidates should have a strong background in sales and customer service, exceptional communication skills, and a passion for delivering an outstanding patient experience. We are looking for someone who is confident, organized, detail-oriented, and excited to grow within the orthodontic field.

At Green Orthodontics, we pride ourselves on creating a fun, welcoming atmosphere for our pediatric patients and families while maintaining the highest level of professionalism and care. If you enjoy working with people, love being part of a team, and are motivated by personal and professional growth, we’d love to meet you.

Key Responsibilities

• Guide patients through the new patient and treatment acceptance process
• Discuss treatment plans, financial arrangements, and contracts with confidence and professionalism
• Deliver exceptional customer service and build lasting patient relationships
• Manage patient correspondence and follow-up communications
• Handle administrative duties including:
  • Answering multiple phone lines
  • Scheduling and coordinating appointments
  • Preparing mail and documentation
  • Understanding basic insurance benefits and payments
• Maintain accurate records and follow office procedures with attention to detail
• Work collaboratively with team members to create a positive patient experience

What We’re Looking For

• Strong sales and customer service experience
• Positive attitude with excellent interpersonal and communication skills
• Ability to multitask and perform well under pressure
• Professional, empathetic conflict-resolution skills
• Team-oriented mindset
• Computer proficiency and strong organizational abilities
• Willingness to learn dental and orthodontic terminology
• Fun, outgoing personality that works well in a pediatric environment

Requirements

• High school diploma required
• Minimum of 3 years of sales experience preferred
• Must be proficient in written and spoken English
• Ability to type 40 WPM
• Must pass:
  • Pre-employment examination
  • Drug screening
  • Background check

Training & Growth

This position includes extensive hands-on training and continued professional development. Some at-home study during the training period may be required, along with ongoing self-development opportunities.

Benefits & Perks

• Medical, dental, vision, and life insurance
• PTO and paid holidays
• 401(k) benefits
• Company-funded employee development
• Merit and experience-based raises
• Supportive team environment where your contributions and ideas are valued

Additional Information

• Recent graduates are welcome to apply
• Serious, career-oriented applicants only

We are looking for someone who wants more than just a job — someone looking for a long-term career and a team that feels like family.

INDHRTC01