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Protective Service Worker

Greater Lynn Senior Services, Inc.
Lynn, MA Intern
POSTED ON 3/24/2026
AVAILABLE BEFORE 4/22/2026
Join the GLSS Team and make a difference every day! GLSS is looking for talented and caring individuals to join our team. Benefits: GLSS embraces the need for our Employees to have work-life balance and offers a generous benefits package that starts on your date of hire! Depending on your scheduled hours of work you may be eligible for:

  • Hybrid work schedule
  • Medical and Dental insurance
  • Health Spending Account (HSA)
  • Flexible Spending Accounts (FSA) - Healthcare reimbursement & dependent care assistance
  • 12 paid holidays each year
  • 15 sick days per year
  • 2 weeks of vacation starting year 1 and increasing with your years of service
  • 403b Retirement Savings Plan with an Agency match
  • Agency paid life insurance
  • Agency paid long term disability (LTD)
  • Tuition Assistance after one year of employment
  • Mileage reimbursement
  • Employee Assistance Program to assist you in dealing with life challenges
  • Employee referral bonuses of up to $1,000
  • Travel Assistance Program - Free
  • Life Planning Services - Free
  • Optional benefits including Vision, Pet Insurance, Whole Life Insurance for you and your family members, Short Term Disability, Accident Insurance, Critical Illness Insurance

Position Overview: The Protective Services Case Worker is responsible for investigating reports of abuse of the elder and coordinating appropriate protective service plans, crises support, and compliance with protective service mandates.

Position Responsibilities: Receives and reviews intake reports regarding the abuse of elderly persons. Responds to emergencies when necessary with supervisory support. Completes thorough investigation of abuse allegations, risks to elders and elder's needs. Evaluates the functional capacity, situations, and resources of the abused elderly person, or assists in arranging for evaluations including competency evaluations if needed. Pursues legal counsel and/or advice to obtain necessary legal action such as protective orders and guardianship through the courts.. Provides education to the community and other service providers on elder abuse mandates and issues. Participates in on-call beeper rotation for elder abuse hotline coverage as needed.

Qualifications

  • Minimum of Bachelor's Degree in Human Services, required
  • Requires flexibility, availability and able to work a rotating work schedule for weekend beeper coverage
  • Previous firsthand experience dealing with high risk/crisis situations, previous knowledge and/or work experience in the Case Management or Behavioral Health field required
  • Knowledge of community resources preferred
  • Ability to make proper judgments, good written and verbal skills, and ability to maintain effective interpersonal relationships with staff members, consumers, and partners
  • Ability to actively participate in interdisciplinary team environment, critical thinking, solid communication and assessment skills are a necessary function of the position when responding to a crisis
  • Proficiency with Windows based Software, Microsoft Word, Excel, Outlook, & PowerPoint
  • Professional demeanor & ability to handle confidential materials with discretion
  • Must have reliable transportation and valid driver's license
  • Bilingual speaking preferred

Hours: 40 hours per week, Monday through Friday

Pay Range: $28-$29.50

*GLSS is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability or genetic information.* *GLSS will provide reasonable accommodations to applicants with disabilities upon request*

Salary : $28 - $30

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Job openings at Greater Lynn Senior Services, Inc.

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