What are the responsibilities and job description for the Front Desk Coordinator position at Greater Boston Oral Surgery & Implant Center?
About Us
Greater Boston Oral Surgery & Implant Center is a brand new, modern oral surgery practice in Medford, MA. We are committed to delivering exceptional patient-centered care in a professional and welcoming environment. As a growing team, we’re looking for a friendly and organized Front Desk Administrator to help us build a strong foundation and serve as the first point of contact for our patients and referring offices.
What You’ll Do
- Greet and check in patients warmly and professionally
- Answer phone calls, manage voicemails, and respond to inquiries
- Schedule, confirm, and update patient appointments
- Verify insurance benefits and handle pre-authorizations
- Process payments and maintain accurate patient records
- Facilitate communication between patients, clinical team, and surgeons
- Act as a liaison with referring dental and medical offices
- Maintain a clean, organized, and efficient front desk environment
What We’re Looking For
- Experience in a front desk or customer service role (dental or medical setting preferred)
- Knowledge of dental insurance processes and scheduling systems (Open Dental, Dentrix, etc.)
- Strong communication and organizational skills
- Professional, friendly, and calm demeanor
- Ability to maintain patient confidentiality and handle sensitive information responsibly
Compensation & Benefits
- $28–$38 per hour, based on experience and qualifications
- Health benefits (for eligible employees)
- Opportunities for professional growth
- Supportive, team-oriented work environment in a startup-style setting
Schedule
- Monday to Friday
- Full-time or part-time availability
Work Location
- On-site at: Medford, MA 02155
How to Apply
Submit your resume and a brief cover letter directly through really or email info@greaterbostonoralsurgeon.com and we will get back to you as soon as possible.
Be part of a brand new practice and help us grow a best-in-class oral surgery experience from the ground up!
Job Types: Full-time, Part-time
Pay: $28.00 - $38.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Professional development assistance
- Vision insurance
Work Location: In person
Salary : $28 - $38