What are the responsibilities and job description for the Hospitality Sales & Events Manager position at Great Southern Box Company?
Hospitality Sales & Events Manager
Great Southern Box Company | Orlando, FL
About Us
Great Southern Box Company is a dining, entertainment, and events destination in Orlando’s Packing District. Our 50,000 square foot property brings together a diverse Food Hall, Walter’s Tavern, outdoor gathering spaces, and flexible settings for corporate events, private celebrations, and community programming. With free parking and multiple food and beverage options, we offer clients the opportunity to create an experience that goes beyond a traditional event venue.
About the Role
We are looking for an outgoing, organized, and results driven Hospitality Sales & Events Manager who can turn opportunities into bookings and bookings into exceptional experiences.
This role combines active sales, event planning, and property programming. You will build client relationships, generate new business, manage events from inquiry through execution, and help create activations that increase attendance and food and beverage sales throughout the property.
The right candidate is equally comfortable pitching a corporate client, leading a property tour, coordinating with food vendors, and being on site to make sure an event runs smoothly. You take ownership, follow through, and understand that a successful event must work for both the guest and the business.
What You’ll Do
Drive Sales and Build Relationships
- Proactively pursue corporate events, private parties, holiday celebrations, networking functions, fundraisers, and group outings.
- Build relationships with local businesses, event planners, community organizations, and prospective clients.
- Respond promptly to inquiries, conduct property tours, and prepare clear, compelling proposals.
- Sell food, beverage, and event experiences tailored to each client’s goals and budget.
- Manage contracts, deposits, payment schedules, and booking details.
- Maintain an organized sales pipeline and report on bookings, revenue, and upcoming opportunities.
- Turn successful events into repeat business and referrals.
Plan and Execute Events
- Serve as the primary client contact from initial inquiry through post event follow up.
- Coordinate menus, beverage service, layouts, timelines, staffing needs, entertainment, and technical requirements.
- Work closely with Food Hall vendors, Walter’s Tavern, property management, and outside partners to deliver a coordinated experience.
- Prepare detailed event orders and communicate responsibilities clearly to everyone involved.
- Oversee event setup, execution, and breakdown, resolving issues quickly and professionally.
- Manage event budgets, monitor costs, and identify opportunities to improve profitability.
- Gather client feedback and use it to improve future events.
Activate the Property
- Develop public events, promotions, and partnerships that bring guests to the property and encourage repeat visits.
- Build a balanced calendar of private events and public programming in collaboration with the management team.
- Coordinate with marketing on event promotion, social media content, and outreach.
- Evaluate programming based on attendance, guest feedback, revenue, and its impact on Food Hall and Walter’s Tavern sales.
What You Bring
- Demonstrated success in hospitality sales, event planning, catering sales, venue management, or a related role.
- A track record of generating business and converting inquiries into confirmed bookings.
- Strong communication, negotiation, and customer service skills.
- Excellent organization and attention to detail, with the ability to manage multiple events and deadlines.
- Practical knowledge of event budgets, contracts, catering, beverage service, and venue operations.
- Confidence coordinating staff, vendors, and outside partners.
- Experience using CRM and event management software. Familiarity with Tripleseat is a plus.
- Proficiency in Microsoft Office, particularly Outlook, Excel, and Word.
- The ability to stay composed, make decisions, and solve problems during live events.
- Availability to work evenings, weekends, and select holidays based on the event calendar.
Local business relationships and experience with a food hall, entertainment venue, restaurant group, or multipurpose property are a plus.
Why Join Great Southern Box Company?
This is an opportunity to help shape the events business and guest experience at a distinctive Orlando destination. You will have a variety of spaces, food vendors, and beverage offerings to work with, along with room to bring fresh ideas, build partnerships, and make a measurable impact.
How to Apply
Submit your resume and a brief introduction describing your relevant sales and events experience. Include an example of business you generated or an event you managed, your role, and the results.
Compensation: Base Pay plus Bonus and Commission Opportunities based on experience.
Pay: $50,000.00 - $80,000.00 per year
Benefits:
- Paid time off
- Professional development assistance
Work Location: In person
Salary : $50,000 - $80,000