Demo

Lead Concierge

Great Lakes Management
Maplewood, MN Full Time
POSTED ON 4/9/2026
AVAILABLE BEFORE 10/4/2026
Lead Concierge

Caretta Senior Living – Maplewood, MN


Position Summary

We are seeking a warm, professional, and service-driven Lead Concierge to be the welcoming face of our community. This role provides courteous and efficient reception services to residents, staff, and visitors while serving as a central communication hub during both daily operations and emergencies.


This is a brand-new community in the lease-up phase, and we are looking for someone with a big smile, compassion, and a passion for helping others—someone who is excited to play a key role in helping us build a thriving community.


Position Details

  • Schedule: Monday–Friday, 8:00 AM – 4:30 PM

  • Pay: $23 per hour

  • Location: Caretta Senior Living
    1910 County Rd C E, Maplewood, MN 55109


Key Responsibilities

  • Serve as the main point of contact for residents, visitors, and team members

  • Provide timely, professional responses to requests and inquiries

  • Monitor reception and lobby areas to support resident safety and awareness

  • Communicate urgent matters quickly and accurately to appropriate staff

  • Respond to emergency situations including fire, severe weather, power outages, resident elopement, and 911 calls

  • Perform administrative duties 

  • Follow daily task lists and attend team meetings

  • Adhere to all GLMC policies and procedures


Qualifications

  • Minimum 1 year of receptionist experience (multiline phone system preferred)

  • High School Diploma or GED

  • Strong customer service and interpersonal skills

  • Patient, compassionate, and service-focused approach when interacting with residents, families, team members and prospects

  • Excellent communication and organizational abilities

  • Proficient in Microsoft Office (including Excel)

  • Professional appearance and demeanor

  • Ability to read, write, speak, and understand English


Why Join Us / Benefits

At Caretta Senior Living, you’re more than a team member—you’re part of a community that lives out our mission of making a positive difference in the lives of others.


We offer a full benefits package, including:



  • Health, Dental, and Vision Insurance

  • 401(k) with company match

  • Paid Time Off (Vacation & Sick Time)

  • Floating Holidays

  • Opportunities for growth and advancement

  • A supportive, team-focused culture


Join Our Team

If you bring warmth, positivity, and a passion for helping others, we would love to meet you. This is a unique opportunity to be part of a new community from the ground up and make a meaningful impact every day.


Come be the welcoming face of our community and help us create a place residents are proud to call home.


Apply today—we’re excited to meet you!

Salary : $23

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