What are the responsibilities and job description for the Concierge Evenings position at Great Lakes Management?
Caretta Senior Living – Maplewood, MN
Position Summary
We are seeking a warm, professional, and dependable Concierge to join our team. In this role, you will provide courteous and efficient reception services to residents, staff, and visitors while serving as a central communication hub during both daily operations and emergencies.
This is a great opportunity for someone who is patient, compassionate, and service-focused, and enjoys creating a welcoming environment for others.
Position Details
- Schedule: Monday–Friday, 4:00 PM – 7:00 PM
- Pay: $16 per hour
- Location: Caretta Senior Living
1910 County Rd C E, Maplewood, MN 55109
Key Responsibilities
- Greet and assist residents, visitors, and staff in a professional and courteous manner
- Answer phones and respond to inquiries promptly and accurately
- Maintain confidentiality and handle sensitive information with discretion
- Monitor lobby and reception areas to support resident safety and awareness
- Ensure timely staff response to resident or visitor needs
- Accurately take and relay messages, prioritizing urgent matters
- Follow security procedures including monitoring keys, pagers, and camera systems
- Be knowledgeable of community services and assist with general inquiries
- Respond to emergencies including fire, severe weather, power outages, resident elopement, and 911 calls following community procedures
- Perform administrative and support tasks
- Complete assigned duties within designated timeframes
- Adhere to all GLMC policies and procedures
Qualifications
- Minimum 1 year of receptionist experience (multiline phone system preferred)
- High School Diploma or GED
- Strong customer service and interpersonal skills
- Strong communication, problem-solving, and judgment abilities
- Ability to relate to and support an aging population
- Basic computer proficiency in Microsoft Office and Excel
- Pleasant and professional phone presence
- Professional appearance and demeanor
- Patient, compassionate, and service-oriented approach
- Ability to read, write, spell, perform basic math, and communicate effectively in English
Join Our Team
If you bring a positive attitude, strong customer service skills, and a passion for helping others, we would love to meet you.
Join our team and be part of creating a warm, welcoming environment for our residents and families every day.
Apply today!
Salary : $16