What are the responsibilities and job description for the Seasonal IT Support Tech position at Great Escape and Great Escape Lodge?
Overview:
Responsibilities:
Qualifications:
The IT Sport Tech is responsible for the support of computers, telecommunications, point of sale, audio-visual and hospitality systems within the resort. (This position begins May 2026)
Responsibilities:
What You Will Be Doing
- Provide technical support to resort guests and staff in a positive and professional manner
- Deploy, install, support, and maintain all IT systems and equipment including computer hardware, software, network, phone, audio-video, point of sale systems, ticketing, and hospitality software
How You Will Do It
- Respond promptly to all IT calls and work orders and place help calls when needed to Corporate IT and vendors
- Document technical issues and resolutions through use of help desk software
- Complete daily audit of park systems. Requires a full walk through of the park at least two times per shift
- Complete daily pre-opening checks of critical park systems, including point of sale, ticketing, Season Pass systems, and network health, along with a detailed check of the park’s data center.
- Maintain an accurate inventory of all department-owned software and hardware assets.
- Monitor and maintain sound and video equipment
- Ensure 100% compliance with all Six Flags Information Systems policies and procedures.
- Assist in other areas of the Information Systems Department
- Perform other incidental and related duties as required and assigned
Why work with us?
- Pay Rate: $18.00/hr
- Flexible scheduling – work as little or as much as you want
- Paid training
- DailyPay – work today, get paid tomorrow
- Advancement opportunities
- Free admission to ALL Six Flags parks, including White Water Bay
- Free tickets for friends and family
- Discounts on passes, food, and merchandise
- Exclusive employee events
- Fun rewards, benefits, and more!
Qualifications:
What You Will Need
- Must be at least 18 years of age.
- Valid driver’s license preferred, but not required.
- Must have a High School diploma or equivalent.
- Some College Preferred.
- Must be detail oriented, highly motivated, and a self-starter.
- Possess excellent organizational skills and be able to work with little supervision.
- Must be able to speak, understand, read and write English
- Ability to learn and support new applications.
- Must be capable of lifting and carrying 40 lbs.
- Knowledge of common operating systems, hardware and software preferred.
Salary : $18