What are the responsibilities and job description for the Casino Manager position at Granite State Gaming & Hospitality?
About Granite State Gaming & Hospitality, LLC
Granite State Gaming & Hospitality, a subsidiary of G2 Gaming, is committed to supporting community nonprofit organizations in New Hampshire through innovative entertainment, hospitality and gaming experiences. Our accomplished team of industry professionals have more than 150 years of experience and are ready to take charitable gaming to a whole new level; creating world-class venues, infusing more economic opportunities into the markets we serve while helping New Hampshire nonprofits thrive. We believe our innovative player experiences and enhanced operations can be a partnership that helps provide valuable resources directly to those organizations that are helping our friends and neighbors. We are currently open and developing first class gaming venues in Rochester, Hampton, and Littleton.
What You'll Expect
As Casino Manager, you'll oversee the daily operations of the casino floor to ensure smooth operations, strong financial performance, regulatory compliance, and an excellent guest experience.
What You'll Do
Granite State Gaming & Hospitality, a subsidiary of G2 Gaming, is committed to supporting community nonprofit organizations in New Hampshire through innovative entertainment, hospitality and gaming experiences. Our accomplished team of industry professionals have more than 150 years of experience and are ready to take charitable gaming to a whole new level; creating world-class venues, infusing more economic opportunities into the markets we serve while helping New Hampshire nonprofits thrive. We believe our innovative player experiences and enhanced operations can be a partnership that helps provide valuable resources directly to those organizations that are helping our friends and neighbors. We are currently open and developing first class gaming venues in Rochester, Hampton, and Littleton.
What You'll Expect
As Casino Manager, you'll oversee the daily operations of the casino floor to ensure smooth operations, strong financial performance, regulatory compliance, and an excellent guest experience.
What You'll Do
- Manage day-to-day casino floor operations across all shifts
- Supervise and support Shift Managers, Supervisors, and team members
- Ensure compliance with gaming regulations, internal controls, and company policies
- Monitor game performance and make adjustments to improve revenue
- Resolve escalated guest and staff issues
- Oversee staffing, scheduling, and labor efficiency
- Support promotions, events, and operational strategies
- Work with HR on hiring, training, and performance management
- Protect casino assets and enforce responsible gaming practices
- Report operational results to senior leadership
- Strong leadership and decision-making skills
- Experience managing casino or gaming operations
- Knowledge of gaming regulations and compliance requirements
- Ability to analyze performance data and financial results
- Strong communication and problem-solving skills
- Ability to remain calm in a fast-paced environment
- Ability to obtain and maintain a gaming license
- Must meet state and regulatory requirements