Patient Services Representative

Patient Account Representative - Medical Billing

Our Medical Billing department is looking for a Patient Account Representative to join the team. A Patient Account Representative will take care of patients calls inquiring about their medical bill. The patient account representative assists patients with anything that has to do with the submitting and/or payment of claims. Even though medical billing experience it's preferred, entry level candidates with medical customer service background are welcome to apply!

Location: Taylorsville

Schedule: Monday - Friday from 8:00 - 5:00pm

Pay: $16.00-19.50/hour DOE

Knowledge, Skills, and Abilities:

• Excellent customer service, communication, multi-tasking and organizational skills.
• Typing / key-boarding skills
• Must be a team player and enjoy working with people.
• Must be able to read, understand and communicate in English.
• Be able to read Explanation of Benefits and understand coinsurance, copays, and deductibles

Essential Functions and Duties:

• Greet patients presenting for medical or other services in a courteous manner.
• Answer telephones in a professional manner.
• Communicate professionally both verbally and in writing with physicians, clinic staff and patients regarding their billing questions.
• Follow up with denial reps and medical coders to have claim reviewed and rebilled
• Other duties as assigned.

Education and Experience:

• High School Graduate or G.E.D. equivalent.
• 1- 2 year of Medical Receptionist or Patient Account Representative experience preferred
• 1-year Billing or Coding experience preferred
• Recent medical customer service experience
• Bilingual is a plus

Granger Medical Clinic offers competitive wages and excellent benefits. Benefits include:

• Vision
• Dental
• Medical
• Sick Leave
• Paid Time Off
• Life Insurance
• Paid Maternity Leave
• Tuition Reimbursement
• Short- and Long-Term Disability
• Employee Assistance Program (EAP)

Granger Medical Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Granger Medical Clinic complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.