What are the responsibilities and job description for the Patient Services Representative (Hybrid) position at Surgery Partners Brand?
Join our dedicated team at Park City Surgery Center in beautiful Park City, Utah! We are seeking someone with a professional demeanor who can work well under pressure, will provide great customer service to our patients, and is able to multitask! Join a team where your work makes a meaningful impact. We value team members who contribute to a supportive, solutions-focused culture and believe in being part of something greater than themselves.
GENERAL SUMMARY OF DUTIES:
The Patient Services Representative performs general business office functions that may include some or all of the following:
- Charge capture and over-the-counter payment posting
- Insurance verification and eligibility
- Insurance pre-authorization/pre-certifications
- Counseling patients and families on insurance and payment issues prior to surgery
- Ensures all insurance, demographic, and eligibility information is obtained from patients and enter into the billing system in an accurate and timely manner
- Register patients in the system
- Collect and revise all patient insurance information
- Collects co-pays, deductibles and other out of pocket amounts at the time of service
- Balances receipts, reconciles daily work batches and prepares audit trail
- Work collaboratively with Business Office staff to ensure a smooth experience for our patients
- Other duties as assigned
If you’re someone who is highly detailed, thrives in a fast-paced environment, and enjoys helping others over the phone, this role will be a great fit! The position includes consistent daily phone communication and heavy computer usage.
Required Qualifications:
- High school diploma or GED required
- College degree a plus
- Two years minimum front office experience in a medical environment (preferred)
- Excellent attention to detail and organizational skills
- Ability to thrive in a fast-paced, high-volume environment
- Effective communication and interpersonal skills
What We Offer:
- Work-Life Balance: Monday – Friday schedule, no weekends, no holidays, and no on-call shifts
- Competitive Compensation: Attractive salary based on experience
- Benefits: Comprehensive benefits package including PTO, 401K, and more
- Team Environment: Work with a highly skilled and supportive team in an orthopedic-focused surgery center
- Location: Enjoy living and working in beautiful Park City, Utah, known for its scenic mountain views and outdoor lifestyle
Benefits:
- Comprehensive health, dental, and vision insurance
- Health Savings Account with an employer contribution
- Life Insurance
- PTO
- 401(k) retirement plan with a company match
- And more!
Apply today and become part of our exceptional team!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.