Patient Services Representative I - Dermatology - Murray and Draper- Full-Time

Granger Medical Clinic is seeking a compassionate, motivated, experienced Patient Services Representative I to join our fast-paced Dermatology clinic. This full-time role provides the unique opportunity to work across both our Draper and Murray locations, supporting a collaborative care environment and helping deliver an exceptional patient experience.

We're looking for someone who is confident, self-driven, and, most importantly, dedicated to providing outstanding patient care. As the first point of contact for our patients, you will play a key role in creating a welcoming and professional environment while supporting physicians and clinical staff in delivering high-quality care.

Strong communication skills and a commitment to excellent customer service are essential for success in this role.

Schedule:

• Monday: Draper – 9:00 AM – 4:00 PM
• Tuesday: Murray – 8:00 AM – 5:00 PM
• Wednesday: Murray – 9:00 AM – 5:00 PM
• Thursday: Draper – 9:00 AM – 5:00 PM
• Friday: Draper – 8:00 AM – 4:00 PM

Knowledge, Skills, and Abilities:

• Strong customer service, communication, multitasking, and organizational skills.
• Proficient typing and keyboarding abilities.
• Ability to work collaboratively as part of a team and engage effectively with diverse individuals.
• Proficient in reading, writing, and speaking English.
• Bilingual skills are a plus; Spanish preferred.

Essential Functions and Duties:

• Greet and assist patients in a courteous and professional manner.
• Answer incoming calls and respond to inquiries efficiently.
• Schedule patient appointments according to established procedures.
• Communicate clearly with physicians, staff, and patients regarding scheduling and care needs.
• Accurately collect and update patient demographic and insurance information.
• Support clinic operations with additional administrative duties as needed.

Education and Experience:

• High School diploma or equivalent required.
• Prior medical office experience required.
• Customer service experience preferred.

Physical Requirements and Working Conditions:

• Sedentary work, requiring lifting up to 10lbs
• Repetitive motion associated with operating a computer and other office equipment
• Inside, climate-controlled working conditions

Granger Medical Clinic offers competitive wages and excellent benefits. Benefits include:

• Vision
• Dental
• Medical
• Sick Leave
• Paid Time Off
• Life Insurance
• Paid maternity Leave
• Tuition Reimbursement
• Short- and Long-Term Disability
• Employee Assistance Program (EAP)
• Health Savings and Flexible Spending Accounts
• 401(k) with a Company Match, Profit Share, and Safe Harbor Contributions

Granger Medical Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Granger Medical Clinic complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information and testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.