What are the responsibilities and job description for the Sales Associate position at Grandview Sales?
Company Profile:
Grandview Trailer Sales is a local, family owned business offering utility, enclosed and custom trailer options for many industries. We are a small, fast-paced business with a high focus on customer satisfaction and offering a quality product at a competitive price.
Job Title: Sales Associate/Office Assistant
Essential Duties and Responsibilities:
- Job Duties & Responsibilities
- Assist walk-in customers with trailer sales and provide knowledgeable customer service throughout the entire sales process.
- Assist customers in selecting the right trailer based on their needs, including checking available inventory and trailer options.
- Complete the sales process from initial customer contact through final delivery.
- For trailers in stock, complete the required registration and title paperwork, collect customer payments, and finalize the sale.
- Prepare trailers for customer pickup, including hooking up and ensuring the trailer is ready for delivery.
- For trailers that are not in stock, create detailed purchase orders with the required trailer specifications and submit orders to the appropriate trailer builders.
- Communicate with trailer builders regarding orders, availability, specifications, and delivery status as needed.
- Maintain accurate inventory of trailers on site and update inventory records and tracking spreadsheets.
- Monitor trailer inventory levels and place orders when additional trailers are needed to maintain adequate stock.
- Create and prepare VIN stickers and title documentation using VINEZE.
- Answer incoming phone calls and assist customers with questions, pricing, availability, and general trailer information.
- Provide follow-up and customer support throughout the sales process.
- Manage company marketing through Facebook and other social media platforms.
- Create and post social media content to promote trailers, products, sales, and company services.
- Maintain accurate sales and inventory records and ensure all required documentation is completed and organized.
Position Requirements:
- High School Diploma or GED
- Prior sales and/or office management experience preferred
- Quickbooks experience strongly preferred
- Proficiency with Office products: Word, Excel, PowerPoint, Outlook, etc...
- Self-starter with the ability to work under low supervision
- Strong written and verbal communication skills
- Bilingual (Spanish) is a plus
Job Type: Full-time
Work Location: In person