Business Analyst

Job Title: Business Analyst / Data Analyst

Experience Required:

2–5 Years

About the Role

We are looking for a detail-oriented Business Analyst / Data Analyst to support business process improvement and data-driven decision-making. The role involves working closely with stakeholders to gather requirements, document processes, ensure data quality, and support project delivery.

Key Responsibilities

• Gather, analyze, and document business requirements, processes, and workflows
• Create and maintain BRDs, FRDs, SOPs, and user guides
• Analyze data to identify trends, inconsistencies, and improvement opportunities
• Ensure data accuracy and quality across systems and reports
• Collaborate with cross-functional teams to implement process improvements
• Support system implementations, testing (UAT), and change management activities
• Track project tasks, timelines, risks, and provide status updates to stakeholders
• Assist in training users on systems and business processes
• Prepare reports, dashboards, and presentations for business insights
• Continuously improve processes using best practices and analytical insights

Required Skills & Qualifications

• 2–5 years of experience in Business Analysis / Data Analysis
• Strong experience in process documentation and requirement gathering
• Proficiency in Microsoft Excel (advanced functions, pivot tables, data analysis)
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Ability to work independently and manage multiple tasks
• High attention to detail and quality

Preferred / Good to Have

• Experience with SQL, Power BI, or Tableau
• Exposure to system implementation projects
• Experience in UAT, test case creation, and validation
• Familiarity with process mapping tools (Visio, Lucidchart, etc.)

Education

Bachelor’s degree in Computer Science, Business, Information Systems, or a related field (or equivalent experience)