Property Manager/Office Administrator

Job Overview
PROPERTY MANAGER & OFFICE ADMINISTRATOR

Grace Place Housing Support Program | Duluth, Minnesota

We Are Not Hiring an Employee. We Are Investing in a Leader.

Grace Place is seeking an exceptional Property Manager and Office Administrator who is committed to excellence, thrives in a fast-paced environment, and understands that every interaction, every decision, and every detail contributes to changing lives.

This is not a position for someone looking to sit at a desk and complete tasks. It is an opportunity for a high-performing professional who takes ownership, embraces accountability, and continually looks for ways to improve systems, strengthen relationships, and produce meaningful outcomes.

If you are motivated by purpose, enjoy serving others, learn quickly, and believe that excellence is a daily standard rather than an occasional achievement, we would like to meet you.

About Grace Place

Grace Place provides Housing Support Services to individuals experiencing homelessness, mental health challenges, substance use disorders, and other barriers to stable housing.

Our mission is simple:

To enhance the quality of life by providing safe housing, meaningful support, and opportunities for long-term stability.

We believe our clients deserve professionalism, compassion, accountability, and excellence in every interaction.

Position Summary

The Property Manager and Office Administrator serves as the operational hub of our downtown office.

This individual ensures that office operations, property management, client services, and administrative systems function with efficiency, professionalism, and consistency. They are responsible for maintaining organization in a dynamic environment while supporting leadership, staff, community partners, and the individuals we serve.

This position requires sound judgment, emotional intelligence, exceptional organizational skills, and the ability to adapt quickly in an environment where priorities can change throughout the day.

Our Ideal Candidate

We are looking for someone who:

• Learns new software, systems, and procedures quickly.
• Demonstrates initiative without waiting for direction.
• Maintains professionalism under pressure.
• Is organized, efficient, and detail oriented.
• Communicates clearly and respectfully.
• Builds positive relationships with clients, coworkers, landlords, vendors, and community partners.
• Enjoys solving problems and improving processes.
• Takes ownership of responsibilities and follows through.
• Brings energy, positivity, and professionalism to the workplace every day.
• Understands that success is measured by outcomes, not activity.

Key Responsibilities

Property Management

• Coordinate client move-ins and move-outs.
• Monitor vacancies and occupancy goals.
• Schedule and document inspections.
• Maintain accurate property files and documentation.
• Coordinate maintenance requests and vendor communication.
• Assist with rent collection and tenant ledgers.
• Monitor lease compliance and housing requirements.
• Communicate professionally with landlords, property owners, and county partners.

Office Administration

• Serve as the first point of contact for visitors and clients.
• Answer and direct incoming calls.
• Maintain organized electronic and physical filing systems.
• Schedule appointments and coordinate calendars.
• Prepare reports and correspondence.
• Maintain office supplies and administrative resources.
• Support executive leadership with projects and organizational initiatives.

Client Services

• Welcome every client with professionalism, dignity, and respect.
• Assist with applications, documentation, and required paperwork.
• Coordinate communication with community providers and county agencies.
• Protect confidentiality while maintaining accurate records.
• Foster an environment built on trust, accountability, and service.

Technology Expectations

Technology is essential to our success.

The successful candidate must be comfortable learning and mastering software quickly, including cloud-based systems and electronic documentation platforms.

Experience with programs such as Microsoft Office, Outlook, Excel, Buildium, HMIS, ClientTrack, Egnyte, Adobe Acrobat, and similar software is highly desirable.

A willingness to learn is expected.

The ability to learn quickly is essential.

Qualifications

Preferred qualifications include:

• Property management experience
• Office administration experience
• Human services or social services experience
• Bachelor’s degree
• Strong computer proficiency
• Excellent written and verbal communication skills
• Valid driver’s license
• Ability to successfully complete required background studies

Equivalent combinations of education and experience will be considered.

What Success Looks Like

Success in this role means:

• Maintaining organized and audit-ready records.
• Supporting high occupancy and efficient property operations.
• Creating positive experiences for clients and community partners.
• Strengthening communication across departments.
• Identifying opportunities for continuous improvement.
• Helping leadership make informed decisions through accurate information.
• Contributing to a culture of professionalism, accountability, and excellence.

Our Standards

At Grace Place, we believe excellence is intentional.

We value individuals who:

• Demonstrate integrity.
• Lead with humility.
• Communicate with respect.
• Accept accountability.
• Seek solutions rather than assign blame.
• Welcome feedback and pursue continuous growth.
• Take pride in producing quality work.
• Understand that every role contributes to our mission.

We move with purpose.

We lead with compassion.

We expect excellence.

Before You Apply

Ask yourself:

• Do I consistently produce high-quality work?
• Am I energized by a fast-paced environment?
• Can I prioritize multiple responsibilities while maintaining attention to detail?
• Do I enjoy learning new systems and improving existing ones?
• Am I committed to serving others with professionalism and respect?
• Do I take ownership of challenges and follow through on commitments?

If these qualities describe you, we encourage you to apply.

Join Our Team

Grace Place is more than a housing provider. We are an organization committed to restoring hope, strengthening lives, and creating opportunities for lasting change.

We are seeking a professional who shares our commitment to excellence and understands that leadership is demonstrated through service, accountability, and consistent execution.

If you are ready to contribute to an organization that expects high standards, values integrity, and believes every person deserves the opportunity to succeed, we invite you to become part of the Grace Place team.

Job Type: Full-time

Pay: $42,000.00 - $52,000.00 per year

Benefits:

• 401(k)
• Flexible schedule
• Paid time off
• Professional development assistance

Application Question(s):

• This role requires managing multiple properties, and client needs all at once. How do you stay organized and prioritize tasks in a busy environment?

Experience:

• Homeless, Addiction or Mental Health : 2 years (Required)

Work Location: In person

Salary : $42,000 - $52,000