What are the responsibilities and job description for the Senior Manager, HR Tech & Operations position at GQR?
About the Client
Our client is a globally recognized investment firm with a long-standing reputation for delivering sophisticated asset management solutions to institutional investors. They are known for a research-driven approach and a collaborative environment that values thoughtful decision-making and long-term impact.
Position Overview
We are seeking a Senior Manager, HR Technology & Operations to play a pivotal role in shaping and scaling the infrastructure that supports the employee lifecycle. This individual will act as a bridge between HR systems and operational execution, bringing deep expertise in Workday and HR data to drive efficiency and accuracy across processes. The role requires a leader who has evolved from hands-on HRIS work into a more strategic, functionally focused operations capacity. You will oversee a team while also influencing how systems, workflows, and data practices evolve to meet organizational needs. This is a highly visible opportunity for someone who thrives in complex environments and enjoys building sustainable, scalable solutions.
Key Responsibilities
- Lead and develop a team responsible for day-to-day HR operations, ensuring consistent execution and strong service delivery across the employee lifecycle
- Design, refine, and implement scalable processes that improve efficiency, data quality, and overall operational performance
- Act as a key partner to cross-functional teams including HR technology, payroll, finance, and talent functions to ensure seamless coordination across systems and workflows
- Identify gaps in current processes and drive enhancements that strengthen controls, reduce risk, and support audit readiness
- Translate business needs into system-related solutions, supporting configuration, testing, and rollout of enhancements within HR platforms (including Workday)
- Champion continuous improvement initiatives, leveraging automation and technology to modernize HR service delivery
- Provide guidance on data governance, ensuring accuracy, integrity, and compliance with applicable regulations
Qualifications
- 5–10 years of experience in HR operations with a strong foundation in HR systems and employee data management
- Prior hands-on experience with Workday or similar HRIS platforms, with the ability to translate technical capabilities into practical applications
- Demonstrated progression from technical HRIS responsibilities into a broader operational or strategic HR role
- Proven ability to lead and mentor teams in a fast-paced, detail-oriented environment
- Strong analytical skills, including advanced Excel capabilities and comfort working with large datasets
- Experience driving process improvements, system enhancements, or transformation initiatives within HR functions
- Solid understanding of data privacy standards and the importance of maintaining confidentiality and compliance
- Effective communicator who can simplify complex system concepts for non-technical stakeholders