Supervisor - Property Management

Position Summary

The Property Management Supervisor oversees and supports the daily operations of assigned GPI multi-family properties in the Houston area. This role provides leadership and direction to Property Managers and on-site teams to ensure consistent operations, strong financial performance, regulatory compliance, and high standards of resident service across all properties.

Key Responsibilities

• Supervise, mentor, and support Property Managers and on-site teams across assigned Houston-area multi-family properties

• Ensure properties operate in compliance with Texas Property Code, Fair Housing laws, and GPI policies and procedures

• Monitor property performance, including occupancy, leasing activity, rent collections, delinquency, expenses, and budgets

• Review and approve payroll, commissions, invoices, and operational reports for accuracy and timeliness

• Conduct regular on-site property visits and audits to assess leasing, maintenance standards, curb appeal, and operational compliance

• Support leasing, renewal, and marketing strategies to maximize occupancy and revenue

• Assist with hiring, onboarding, training, performance evaluations, coaching, and corrective actions for property staff

• Act as a point of escalation for resident concerns, employee relations issues, and operational challenges

• Partner with accounting, HR, maintenance, and marketing departments to improve efficiency and consistency

• Ensure accurate reporting in property management systems (Yardi or equivalent) and timely submission of monthly reports

• Oversee vendor relationships, contract compliance, and cost-control initiatives

• Support company initiatives, trainings, and process improvements across the portfolio

Qualifications

• Minimum of  3–5 years of multi-family property management experience

• Prior supervisory or regional support experience preferred

• Experience with property management software (Yardi preferred)

• Strong leadership, communication, and problem-solving skills

• Ability to manage multiple properties and priorities in a fast-paced environment

• Highly organized, detail-oriented, and deadline driven

Education & Certifications

• High school diploma or equivalent required

• Bachelor’s degree preferred 

• CAM, CPM, or other Texas-recognized property management certifications preferred 

Compensation & Benefits

• Competitive salary based on experience

• Benefits package including health insurance, PTO, holidays, and other GPI-provided benefits