Property Manager

Property Manager 

Why join the Elevation Property Management? 

We envision a world where anyone, anywhere, can transform their lives by accessing safe, clean, and affordable multifamily and senior housing. Our culture is defined by our mission and guided by our sustainable values. Our people shape the uniqueness of our culture, so we look to invest in top talent in effort to sustain our high performing culture to continue elevating people, properties, and communities. If you are a looking to transform the lives of people and communities, we want you to join our team. 

Position Summary: 

Elevation Property Management’s Property Manager will lead with discipline and serve with kindness. The Property Manager will oversee and manage all the financial and operational facets of the community by leading team members, managing the budget, preparing monthly close-out report, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management system to record, track, and report on all workings of the property. The ideal teammate will have the ability to be flexible, proactively communicate, have a natural curiosity to learn, exhibit a high degree of professionalism, and work well both in a team environment and independently. 

Essential Duties and Responsibilities: 

• Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits, and processing invoices and payables
• Operates the property management system (OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system
• Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue
• Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, and managing communication between the vendor/contractor, accounting, and the owner as needed
• Follows the Company's established procedures related to evictions by following proper notice requirements, evicting residents, and representing the property as required in court hearings and eviction proceedings
• Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
• Organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices
• Managing the owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property's performance, and responding to owner requests as needed. Lead the leasing and marketing efforts to meet occupancy goals.
• Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary. 

Organizational Responsibilities: 

• Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to property operations, and reporting violations or infractions to appropriate individual(s)
• Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s)
• Identifies areas for improvement and offers suggestions to improve the efficiency, productivity, and profitability of the property
• Keeps abreast of new trends and changes in the industry and area(s) of responsibility by attending internal and external training classes, apartment association meetings, and other events, and accessing other information sources  

Working Conditions 

• Property Managers will work in an office environment, but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous 

Physical Demands: 

• Team member must be able to physically access all exterior and interior parts of the property and amenities
• Team member must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance
• Routine local travel may be required to attend training classes, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position 

Knowledge, Skills, & Abilities: 

• Must be kind, service oriented, discipline, and a leader
• Must be self-motivated, flexible and a team player
• Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell, and explain apartment features, and answer questions about the property's operation.
• Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and employment documents. Strong proficiency in using property management software (One Site).
• Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percent in order to complete financial records, budgets, and other fiscal reporting information.
• Demonstrated understanding of property operations and, in particular, of lease terms and lease enforcement, including collections
• Employment history that demonstrates the application of property management, sales, marketing, and customer service background sufficient to assist in managing the day-to-day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the word of a team
• Innovative and solutions-oriented thinker with great organizational skills 

Education and Qualifications: 

• Associate’s or Bachelor’s Degree
• Minimum 5 years’ full-time experience in Property Management, preferably in affordable housing
• Proficiency in tenant law and Fair Housing Act
• Budgeting and financial reporting expertise
• Strong working knowledge of RealPage, Onesite and MS Office (Excel, Word and Outlook) 

Physical Demands: 

• Team member must be able to physically access all exterior and interior parts of the property and amenities.
• Team member must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance.
• Routine local travel may be required to attend training classes, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position 

EEO Statement: 

Elevation Property Management is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. Elevation Property Management is an equal opportunity employer and, as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state, or local laws. 

We believe that diversity and inclusion among our teammates are critical to our success.

Company Benefits

· 11 Paid Holidays

· 15 Personal Days

· National Healthcare, Dental, and Vision plans

· Company Provided Life Insurance plan, Short Term and Long Term Disability