What are the responsibilities and job description for the Regional Supervisor position at GPI Investment?
Position Summary
The Regional Supervisor oversees and supports the daily operations of assigned GPI multi-family properties in the Houston area. This role provides leadership and direction to Property Managers and on-site teams to ensure consistent operations, strong financial performance, regulatory compliance, and high standards of resident service across all properties.
Key Responsibilities
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The Regional Supervisor oversees and supports the daily operations of assigned GPI multi-family properties in the Houston area. This role provides leadership and direction to Property Managers and on-site teams to ensure consistent operations, strong financial performance, regulatory compliance, and high standards of resident service across all properties.
Key Responsibilities
- Supervise, mentor, and support Property Managers and on-site teams across assigned Houston-area multi-family properties
- Ensure properties operate in compliance with Texas Property Code, Fair Housing laws, and GPI policies and procedures
- Monitor property performance, including occupancy, leasing activity, rent collections, delinquency, expenses, and budgets
- Review and approve payroll, commissions, invoices, and operational reports for accuracy and timeliness
- Conduct regular on-site property visits and audits to assess leasing, maintenance standards, curb appeal, and operational compliance
- Support leasing, renewal, and marketing strategies to maximize occupancy and revenue
- Assist with hiring, onboarding, training, performance evaluations, coaching, and corrective actions for property staff
- Act as a point of escalation for resident concerns, employee relations issues, and operational challenges
- Partner with accounting, HR, maintenance, and marketing departments to improve efficiency and consistency
- Ensure accurate reporting in property management systems (Yardi or equivalent) and timely submission of monthly reports
- Oversee vendor relationships, contract compliance, and cost-control initiatives
- Support company initiatives, trainings, and process improvements across the portfolio
- Minimum of 3–5 years of multi-family property management experience
- Prior supervisory or regional support experience preferred
- Experience with property management software (Yardi preferred)
- Strong leadership, communication, and problem-solving skills
- Ability to manage multiple properties and priorities in a fast-paced environment
- Highly organized, detail-oriented, and deadline driven
- High school diploma or equivalent required
- Bachelor’s degree preferred
- CAM, CPM, or other Texas-recognized property management certifications preferred
- Competitive salary based on experience
- Benefits package including health insurance, PTO, holidays, and other GPI-provided benefits
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