What are the responsibilities and job description for the Supervisor - Property Management position at GPI Investment?
Position Summary
The Property Management Supervisor oversees and supports the daily operations of assigned GPI multi-family properties in the Houston area. This role provides leadership and direction to Property Managers and on-site teams to ensure consistent operations, strong financial performance, regulatory compliance, and high standards of resident service across all properties.
Key Responsibilities
dLffEJncSK
The Property Management Supervisor oversees and supports the daily operations of assigned GPI multi-family properties in the Houston area. This role provides leadership and direction to Property Managers and on-site teams to ensure consistent operations, strong financial performance, regulatory compliance, and high standards of resident service across all properties.
Key Responsibilities
- Supervise, mentor, and support Property Managers and on-site teams across assigned Houston-area multi-family properties
- Ensure properties operate in compliance with Texas Property Code, Fair Housing laws, and GPI policies and procedures
- Monitor property performance, including occupancy, leasing activity, rent collections, delinquency, expenses, and budgets
- Review and approve payroll, commissions, invoices, and operational reports for accuracy and timeliness
- Conduct regular on-site property visits and audits to assess leasing, maintenance standards, curb appeal, and operational compliance
- Support leasing, renewal, and marketing strategies to maximize occupancy and revenue
- Assist with hiring, onboarding, training, performance evaluations, coaching, and corrective actions for property staff
- Act as a point of escalation for resident concerns, employee relations issues, and operational challenges
- Partner with accounting, HR, maintenance, and marketing departments to improve efficiency and consistency
- Ensure accurate reporting in property management systems (Yardi or equivalent) and timely submission of monthly reports
- Oversee vendor relationships, contract compliance, and cost-control initiatives
- Support company initiatives, trainings, and process improvements across the portfolio
- Minimum of 3–5 years of multi-family property management experience
- Prior supervisory or regional support experience preferred
- Experience with property management software (Yardi preferred)
- Strong leadership, communication, and problem-solving skills
- Ability to manage multiple properties and priorities in a fast-paced environment
- Highly organized, detail-oriented, and deadline driven
- High school diploma or equivalent required
- Bachelor’s degree preferred
- CAM, CPM, or other Texas-recognized property management certifications preferred
- Competitive salary based on experience
- Benefits package including health insurance, PTO, holidays, and other GPI-provided benefits
dLffEJncSK