What are the responsibilities and job description for the Front Desk Associate - Entry Level position at Goodnight Brothers Produce Co., Inc.?
Company Overview
Goodnight Brothers Produce Co., Inc. has been dedicated to the art of dry curing hams since 1948. Our focus is on curing, aging, de-boning, slicing, and packaging country ham for the food service and retail industries. We combine traditional craftsmanship with modern technology to ensure top-quality products and exceptional customer satisfaction.
Job Summary
We are looking for a friendly and organized Front Desk Associate to join our team. In this role, you will be the first point of contact for visitors and clients, providing outstanding customer support while managing administrative tasks efficiently. The ideal candidate will be personable, detail-oriented, and comfortable handling multiple responsibilities in a busy environment.
Duties
- Greet visitors warmly and assist them with their inquiries in person or over the phone.
- Manage multi-line phone systems, directing calls accurately and professionally.
- Handle front desk operations including scheduling appointments, managing calendars, and maintaining a tidy reception area.
- Perform clerical tasks such as data entry, filing, proofreading, and document preparation using Microsoft Office and Google Workspace tools.
- Support office management activities like organizing supplies, managing correspondence, and assisting with bookkeeping using QuickBooks.
- Provide excellent customer service by addressing client questions promptly and courteously.
- Maintain organized records of client interactions and office communications to ensure smooth daily operations.
Requirements
- Experience with Microsoft Office (Word, Excel), Google Workspace, and basic computer skills required.
- Experience with multi-line phone systems, phone etiquette, and front desk operations is necessary.
- Strong organizational skills with attention to detail in data entry, filing, and proofreading tasks.
- Knowledge of customer service best practices and effective client communication techniques.
- Ability to multitask efficiently while managing time effectively in a fast-paced setting.
Join our team as a Front Desk and Customer Service Associate where your organizational skills and friendly approach will help create a welcoming environment for our clients and visitors!
Schedule: 8am - 5pm, Monday - Friday
Work Location: In Person
Wage: $16.00
Pay: From $16.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16