What are the responsibilities and job description for the IT System Administrator position at Goldenpick Technologies?
Must-Have Qualifications3 years of experience in Data Center, Raised Floor, or Critical Facility environments3 years of hands-on work in a data center or equivalent IT infrastructure environment3 years of experience using Microsoft Office SuiteStrong background in:System AdministrationDesktop SupportActive DirectoryServer SupportPhone System SupportNew-Hire OnboardingExecutive SupportPreferred QualificationsDirect experience supporting IT infrastructure and operational environmentsProficiency in user/device management, troubleshooting, and system configurationWorking knowledge of servers, Active Directory, telephony systems, and end-user support workflowsAbility to multitask, communicate clearly with all levels of stakeholders, and follow established proceduresExperience collaborating with support teams in critical facility or enterprise environmentsNice to HaveFamiliarity with PLM toolsUnderstanding of ITIL practicesExperience with ticketing systems (e.g., ServiceNow)Basic networking conceptsExposure to healthcare or large enterprise environmentsKnowledge of automation or scripting to improve operational efficiency