What are the responsibilities and job description for the Chart House Navigator position at Golden Nugget Atlantic City?
Overview
Navigator - Chart House
A Navigator is the first point of contact for guests and is responsible for presenting exceptional customer service to ensure the guests’ first impression of the restaurant is a positive one.
Responsibilities
If you require alternative methods throughout the application process, contact Golden Nugget Human Resources at 609-441-8474 or via email: GNACHRInfo@gnacm.com
Pay Range
USD $19.50 - USD $19.50 /Hr.
Navigator - Chart House
A Navigator is the first point of contact for guests and is responsible for presenting exceptional customer service to ensure the guests’ first impression of the restaurant is a positive one.
Responsibilities
- Greet guests in a professional, pleasant and helpful manner and directs them to their seats promptly and present them with menus
- Responds to guest inquiries and requests in a timely manner
- Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests
- Handle guest complaints or issues professionally or bring them to the manager when necessary
- Take to-go orders over the phone and in person
- Responsible for a point-of-sale register and accepting credit cards, cash, comps or in payment of food and beverage charges
- Engage with guests to ensure they're happy with food and service
- Refill drinks and clear plates as needed during guest’s dining experience.
- Monitors restaurant activity to determine seating/dining flow.
- Performs opening and closing duties as directed by supervisor or manager
- Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures
- Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service
- Performs any other duties as assigned
- Training in food preparation preferred.
- Previous experience in similar environment
- Available to work varied shifts, including nights, weekends, and holidays
- Opportunities for advancement
- Positive and respectful work environment where diversity is valued
- Generous employee discounts on dining, retail, amusements, and hotels
If you require alternative methods throughout the application process, contact Golden Nugget Human Resources at 609-441-8474 or via email: GNACHRInfo@gnacm.com
Pay Range
USD $19.50 - USD $19.50 /Hr.
Salary : $20