What are the responsibilities and job description for the Dental Implants Treatment Coordinator position at Gold Coast Dental?
Are you a high-performing Treatment Coordinator who thrives on case acceptance and changing patients’ lives? Do you excel at guiding patients through complex dental implant treatment plans with confidence and care? If so, we want you on our team.
About Us
We are a fast-growing, multi-location dental group specializing in advanced procedures, including full-arch and single-tooth implant solutions. Our mission is to deliver life-changing results while providing an exceptional patient experience from consultation to completion.
Position Overview
As an Expert Treatment Coordinator for Implant Cases, you will be the driving force behind case acceptance and patient trust. You’ll work closely with doctors and clinical teams to present treatment plans, explain financing options, and ensure patients feel confident moving forward with their care.
Key Responsibilities
About Us
We are a fast-growing, multi-location dental group specializing in advanced procedures, including full-arch and single-tooth implant solutions. Our mission is to deliver life-changing results while providing an exceptional patient experience from consultation to completion.
Position Overview
As an Expert Treatment Coordinator for Implant Cases, you will be the driving force behind case acceptance and patient trust. You’ll work closely with doctors and clinical teams to present treatment plans, explain financing options, and ensure patients feel confident moving forward with their care.
Key Responsibilities
- Present and close high-value implant treatment plans (single, multi-unit, and full-arch cases)
- Build trust with patients through clear, empathetic communication
- Educate patients on treatment options, benefits, and expected outcomes
- Navigate insurance and financing solutions to remove barriers to care
- Track case acceptance metrics and continuously improve performance
- Coordinate scheduling and follow-ups to ensure seamless patient journeys
- Collaborate with clinical teams to align on patient needs and goals
- Proven success in closing high-dollar dental cases, especially implants
- Strong understanding of implant procedures and terminology
- Exceptional communication, sales, and interpersonal skills
- Confidence in discussing financial arrangements and overcoming objections
- Highly organized with strong attention to detail
- A patient-first mindset with a passion for delivering life-changing results
- Open Dental is a plus*
- Competitive base salary uncapped bonus potential
- Comprehensive benefits (health, dental, 401k)
- Growth opportunities within an expanding organization
- A supportive, goal-oriented, and high-energy team environment