Logistics Operations Specialist (mandarin required)

Responsibilities:

• Identify and establish potential partnerships with new DSPs to expand our delivery network.
• Efficiently sort and organize packages by zip code for timely delivery by Delivery Service Partners (DSPs).
• Collaborate with DSPs to effectively resolve delivery issues and ensure customer satisfaction.
• Conduct training sessions for temporary workers on sorting procedures and best practices to enhance efficiency and accuracy.
• Perform routine equipment maintenance and repairs as needed to maintain operational efficiency.
• Maintain accurate inventory records and conduct regular stock checks to ensure inventory integrity.
• Ensure compliance with safety regulations and OSHA guidelines to foster a safe working environment.
• Keep the warehouse clean, organized, and well-maintained to promote efficiency and safety.
• Coordinate truck dispatch and ensure smooth delivery operations, minimizing delays and disruptions.
• Design and implement efficient delivery routes for drivers to optimize delivery times and fuel efficiency.
• Track and manage exception cases, including damaged, lost, or delayed parcels, to mitigate risks and maintain service quality.
• Work closely with relevant teams to resolve issues proactively and ensure high levels of customer satisfaction.
• Undertake any other tasks assigned by management to support warehouse operations and company goals.
• Other tasks assigned.

Requirements:

• A degree in Logistics, Supply Chain Management, or a related field.
• Previous experience in a warehouse or similar environment is preferred.
• Strong attention to detail and exceptional organizational skills to manage complex tasks effectively.
• Basic computer skills for inventory management purposes, including proficiency in relevant software.
• Knowledge of warehouse safety procedures and OSHA regulations to ensure compliance and safety.
• Fluency in English to communicate effectively with a diverse team and client base.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Seaford, DE 19973 (Required)

Work Location: In person

Salary : $20 - $24