What are the responsibilities and job description for the Delivery Operation Specialist position at Gofo Inc?
Responsibilities
- Sort packages by zip code for delivery by DSP.
- Supervise temporary workers during the sorting process.
- Train temporary workers in sorting procedures and best practices.
- Communicate with DSPs to resolve delivery issues.
- Identify and establish potential partnerships with new DSPs.
- Perform routine equipment maintenance and repairs as needed.
- Maintain accurate inventory records and conduct regular stock checks.
- Ensure compliance with safety regulations and OSHA guidelines.
- Keep the warehouse clean and organized.
- Coordinate truck dispatch and ensure smooth delivery operations.
- Design efficient delivery routes for drivers to optimize delivery times and fuel efficiency.
- Track and manage exception cases, including damaged, lost, or delayed parcels.
- Work closely with relevant teams to resolve issues and ensure customer satisfaction.
- Other tasks assigned.
Requirements
- Previous experience in a warehouse or similar environment preferred.
- Proficiency in operating clamp trucks, and pallet jacks.
- Strong attention to detail and organizational skills.
- Basic computer skills for inventory management purposes.
- Knowledge of warehouse safety procedures and OSHA regulations.
- Fluent in English and Chinese.
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Relocation assistance
- Vision insurance
Language:
- Chinese (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Warwick, RI 02888 (Required)
Work Location: In person
Salary : $19 - $23
