What are the responsibilities and job description for the Business Systems & Quality Analyst position at Goal Solutions?
Why This Role Exists
At Goal Solutions, this role exists to protect system quality as our platform grows. You ensure releases work as expected, issues are caught early, and systems support client needs without disruption.
You’ll sit at the intersection of testing and business analysis—making sure what we build works in the real world.
What You’ll Do
- Own testing efforts across releases to ensure stable, high-quality deployments
- Identify, track, and resolve defects before they impact clients
- Translate business needs into clear test scenarios and requirements
- Analyze system behavior and recommend improvements
- Partner with IT, developers, and business teams to deliver reliable solutions
What to Expect in This Role
- Fast-paced environment with shifting priorities and tight deadlines
- High visibility work tied directly to client experience and platform performance
- Constant context-switching between testing, analysis, and issue resolution
- A mix of independent work and cross-team collaboration
You’ll Be a Great Fit If You
- Take ownership of quality and don’t let issues slip through
- Stay detail-focused while managing multiple priorities
- Can quickly adapt when priorities or requirements change
- Communicate clearly with both technical and non-technical teams
- Enjoy solving problems and improving how systems work
What You Bring – Required
- 2 years of hands-on QA testing experience (manual testing required) OR an equivalent combination of education and experience
- Experience creating and executing test cases and test plans
- Strong understanding of software testing methods and defect tracking
- Working knowledge of SQL and relational databases
What You Bring – Nice to Have
- Experience with test automation tools or frameworks
- Background in financial services, lending, or loan servicing platforms
Success Looks Like (6–12 Months)
- Releases go out with minimal defects and strong system stability
- Issues are identified early and resolved before impacting clients
- Testing processes are more efficient and scalable
- You’re a trusted partner across IT and business teams
Why Goal Solutions
- Competitive salary bonus eligibility
- 401(k) with 4% company match
- Medical, dental, vision, and HSA ($1,700 annual contribution)
- 14 paid holidays (including your birthday)
- Paid parental leave, tuition reimbursement, and long-term incentives
Apply
Apply if you take pride in catching what others miss and ensuring systems work the way they should—every time.
Salary : $1,700