What are the responsibilities and job description for the Guest Services Associate position at GO RENTALS?
About Us
Welcome to Go Rentals! Founded in 1995, we saw a need for a premium, high-touch vehicle rental service tailored for business and leisure travelers who demand the best. Since then, we’ve skyrocketed to become a leading name in car rentals, with unparalleled expertise and a passion for aviation and hospitality. Our commitment? Delivering extraordinary, personalized service, maintaining stunning vehicles, and ensuring every journey is memorable, enjoyable, and effortless. We are the proud, official Elite Car Rental Provider for Forbes Travel Guide.
At Go Rentals, we believe in your growth! We nurture a culture of curiosity and continual learning with our unique in-house training for new hires. We promote from within and encourage our team members to engage actively with our partners, Guests, and peers as part of their career development. Here, your personal and professional growth matters.
About You
Are you a luxury enthusiast? Go Rentals wants you! We’re searching for a talented guest service associate who:
- Thrives in a hospitality environment and knows what first-class service means.
- Is at ease and professional with high-profile guests.
- Loves learning, creating, and collaborating with a fun, dynamic team.
- Is passionate about life, travel, and the finer things.
- Is excited about limitless growth and earning opportunities.
We’re experiencing phenomenal growth due to our impeccable reputation! If you're looking for a long-lasting career with ample advancement opportunities, excellent pay, and outstanding benefits, come join us!
Full-Time Employee Company Benefits
- Medical.
- Dental & Vision: 100% employer paid.
- $25,000 Basic Employee Life/AD&D Insurance for individual employees.
- Short & Long-Term Disability Insurance where state coverage isn’t available.
- Employee Assistance Program.
- Estate Planning Assistance: Wills, Living Trusts, Healthcare Directives, Power of Attorney.
- Identity Theft Assistance Services.
- Travel Assistance through Mutual of Omaha.
- COVID-19 Resources: Telehealth, mental health benefits, and testing.
- Pharmacy Discount Programs through CVS & GoodRx.
- Health Support Programs: Maternity, gym & health coaching, natural products & services.
- 401(k) Retirement Program.
- Vacation: 2 weeks accrued, with a cash-out program after the first year.
- Generous Sick and Safe Time Off Program.
- Paid Holidays & Birthday Off.
- Cell Phone Pay: $40/month for hourly employees.
- $1,000 Referral Bonus Program for hourly employees.
- Employee Discounts: Auto rentals for friends & family.
- Employee Wholesale Auto Purchase Program.
- Perks@Work Membership: Thousands of discounts on food, grocery, fuel, apparel, taxes, travel, electronics, and entertainment.
- Commission Program.
- Access to an Extensive Library of Online Professional Career Training.
Go Rentals is an Equal Opportunity Employer
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or military status as a covered veteran in accordance with applicable federal, state, and local laws.
Join us at Go Rentals and embark on a rewarding journey where luxury meets opportunity! Apply now and let's drive success together.
Qualifications:Basic Qualifications
- Valid unrestricted driver’s license.
- 1-2 years of driving experience and insurability.
- 21 years of age or older (excluding Montana and Hawaii).
- Experience in sales and customer service.
- Excellent communication skills.
- Minimum high school diploma or GED equivalent.
*Must be able to speak and understand basic English sufficient to communicate effectively with management, team members, FBO and Hotel Partners, and leads, follow verbal and written instructions, and understand safety protocols.
Preferred Qualifications
- Experience in aviation, auto rental, guest services, or hospitality.
- Willingness to travel for extended periods.
- Tech-savvy (smartphones/tablets).
- College degree.
*Note: This job posting represents the position but is not a full job description.
Salary : $17 - $18