Guest Services Shuttle Driver at The Blake

As the Guest Services Shuttle Driver, you are responsible for transporting our guests to and from safely and efficiently while working closely with Guest Services staff. In this role you will provide our guests transportation and access to recreation and activities in and around our area. As the Guest Services Shuttle Driver, you will be responsible for inspecting, cleaning and maintaining vehicles and report to the Front Office Manager.

This job description is intended to be a broad description of duties. You will be expected to carry-out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. 

Essential Job Responsibilities:

• Able to drive in any weather condition.
• Reliable attendance on all scheduled shifts.
• Is legally able to drive a motor vehicle in the State of New Mexico and can pass the required medical and driving tests as required by TSV.
• Is legally able to work in the United States and has the proper documentation for employment.
• Greets all passengers consistently and offers assistance as a representative of TSV.
• Maintains a pleasant and cheerful attitude in and out of the shuttle.
• Communicates effectively with Front Office Manager and Guest Services Staff.
• Detail-oriented and strong organizational skills; is able to maintain premier quality service required by the regional door-to-door service. 
• Records crucial data in Vehicle Logs.
• Must be able to sit for long periods of time.  
• Maintains a professional appearance.
• Maintains a clean driving record. 
• Is able to drive any vehicle assigned to him/her.
• Handles minor conflict in traffic in Taos or Taos Ski
• Valley calmly and professionally. 

Personal Skills:

• Conducts oneself with integrity, respect and compassion, recognizing that each individual’s unique attributes contribute to the overall success of TSV. 
• Strives for open, honest, and effective communication in order to build trust in our relationships with our guests and fellow employees. 
• Strong personal character and commitment to Taos Ski Valley, Inc.’s Commitment and Passions.
• Provides a guest experience that exceeds the guest’s expectations.
• Ability to gracefully and humbly accept criticism and opportunities for growth.
• Ability to stay positive, focused, and constructive when faced with set-backs, challenges and while working in an ever-changing environment.

Qualifications/Knowledge: 

• Strong organizational skills, communication skills, attention to detail, problem-solving skills, guest service, ability to adapt to a changing environment, take constructive criticism and frequent coaching well and accurately follow instructions, both verbally and written.
• Must be willing to ask for help and/or clarification. 
• Possess a valid driver’s license and ability to successfully pass a MVR check. 
• Ability to work a flexible schedule including weekends, holidays and evenings. 
• Proven expert driving skills.
• Must maintain a clean driving record.
• Knowledge of basic vehicle maintenance and inspection procedures.
• Strong interpersonal skills; able to interact professional with employees and guest passengers.
• Self-motivated and able to work independently.
• Must be 25 years of age or older. 

Work Environment: 

Must be able to work in a fast-paced environment. TSVI is located in a high altitude alpine environment.  Position may require travel on uneven, snow packed, or icy terrain and may be exposed to wet, cold and/or humid conditions.

Physical Demands of Position Include: 

Frequently lifting up to 10-25 pounds and occasionally lifting up to 50-75 pounds. Sitting approximately 30-40% of the time. Walking, reaching and bending approximately 30-40% of the time. This position requires individuals to speak and hear as they interact with guests on a frequent basis. This position will require individuals to be out in winter conditions 10% of the time. 
 

Background Check:

Positions dealing with children, of safety sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: Yes
• Is an MVR required for this position: Yes