Customer Support Assistant

Position Overview

We are searching for a friendly and detail-oriented Customer Support Assistant to provide high-quality support to customers, assist with inquiries, and help ensure a smooth and positive customer experience. This entry-level position is ideal for individuals looking to start a career in customer service, customer relations, and professional communication.

Job: Full time

Salary Range: $18.50 – $25.00 per hour

Key Responsibilities

• Greet and assist customers by phone, email, or in person in a professional and courteous manner.
• Provide accurate and timely information about company products and services.
• Respond to customer questions and direct inquiries to the appropriate department when necessary.
• Help resolve basic customer concerns and ensure follow-up when required.
• Maintain and update customer records and documentation accurately.
• Assist with administrative tasks such as data entry, scheduling, and filing.
  
  

Minimum Requirements

Qualifications

• High School Diploma or equivalent (required).
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Basic computer proficiency, including Microsoft Office and email systems.
• Positive attitude and ability to work effectively in a team environment..
  
  

What We Offer

• Competitive hourly pay
• Performance-based bonuses and incentives
• Health, dental, and vision insurance options
• Paid time off and holidays
• Ongoing training and professional development
• A supportive and inclusive workplace culture