What are the responsibilities and job description for the Customer Service Representative (CSR) position at Go Hiya?
Position Overview
We are searching for a Customer Service Representative to assist customers directly, handle inquiries, and provide support in a professional, in-person environment. This role is ideal for individuals who are friendly, organized, and customer-focused.
Job: Full time
Pay Range: $17.50 - $27.00 hourly
Key Responsibilities
Minimum requirements
We are searching for a Customer Service Representative to assist customers directly, handle inquiries, and provide support in a professional, in-person environment. This role is ideal for individuals who are friendly, organized, and customer-focused.
Job: Full time
Pay Range: $17.50 - $27.00 hourly
Key Responsibilities
- Assist customers face-to-face with questions, concerns, and service needs.
- Provide accurate information about company services.
- Resolve basic issues and escalate concerns when necessary.
- Maintain accurate records of customer interactions.
- Support daily operations and ensure smooth service delivery.
- Work closely with team members to meet service goals.
- Maintain a professional and positive attitude at all times.
Minimum requirements
- High school diploma or equivalent required.
- Strong communication and problem-solving skills.
- Customer-focused mindset and professional demeanor.
- Basic computer skills and attention to detail.
- Ability to work in a team-oriented environment.
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Professional development opportunities
- Flexible work environment
Salary : $17 - $27