What are the responsibilities and job description for the Window Cleaner - Technician position at Go Clear Windows?
Window Cleaning - Cleaning Technician
Company Name: Go Clear Windows, LLC
Department: Operations
Location: Layton, Utah
1. Position Summary
- Responsible for cleaning windows, frames, and sills under supervision, ensuring a streak-free finish that enhances the aesthetic appeal of residential properties.
- Contributes to overall customer satisfaction and safety by adhering to company quality standards and guidelines.
- Plays a key role in maintaining the professional image of the company through attention to detail and reliability.
2. Essential Duties and Responsibilities
- Clean windows, frames, and sills in residential properties under the supervision of a Cleaning Supervisor.
- Ensure that cleaning solutions and equipment are used safely and according to manufacturer instructions.
- Maintain a clean work area and properly store cleaning equipment after use.
- Report any damages or issues noticed during cleaning to the supervisor immediately.
3. Key Tasks / Daily Activities
- Arrive at assigned locations on time and meet the daily schedule.
- Greet customers in a respectful and friendly manner while explaining the cleaning process if needed.
- Follow safety protocols and use personal protective equipment during every cleaning task.
- Communicate with the supervisor regarding work progress and any challenges encountered.
4. Key Performance Indicators (KPIs)
- Customer Satisfaction Rating: >4.8 stars per service.
- Callback Percentage: <5% due to quality issues.
- Task Completion Rate: 95% of assigned tasks completed on schedule.
- Safety Compliance: 100% adherence to safety protocols and equipment usage.
5. Required Qualifications and Skills
- High school diploma or equivalent.
- Prior experience in cleaning or maintenance preferred but not mandatory.
- Ability to effectively communicate with supervisors and customers.
- Basic knowledge of cleaning solutions and equipment handling.
6. Preferred Experience
- 1-2 years of experience in window cleaning or a related field in the home services industry.
- Experience with commercial or residential cleaning techniques and safety procedures.
- Previous work in a team-oriented environment in the cleaning or maintenance sector.
7. Physical Requirements
- Ability to lift and carry cleaning equipment with a capacity of up to 25 lbs.
- Must be able to perform repetitive motions, bending, and stretching throughout the day.
- Comfortable working in various weather conditions, including hot and humid environments.
- Capable of standing, walking, and climbing stairs or ladders during the cleaning process.
8. Work Environment and Schedule
- Work hours are typically Monday through Friday with occasional weekend assignments.
- Daily outdoor work in varying weather conditions.
- Minimal travel required within designated service areas.
- Occasional on-call duties for urgent cleaning requests may be expected.
9. Compensation and Benefits
We believe great work deserves great pay. Our technicians are compensated competitively with opportunities to increase earnings through performance and reliability.
- Hourly rate ranging from $12.00 - $18.00 per hour based on experience and performance.
- Opportunities for raises based on performance and consistency
- Bonus opportunities for quality work and customer satisfaction
- Paid hands-on training (no experience required for the right candidate)
- Flexible scheduling and steady work availability
- Professional uniforms and equipment provided
We are a fast-growing premium window care company focused on building a strong, long-term team. While we currently prioritize strong compensation, we plan to introduce additional benefits such as paid time off, bonuses, and team incentives as the company grows.
Team members who show reliability, professionalism, and leadership potential will have opportunities for:
- Promotion to Lead Technician
- Pay increases
- Long-term career growth within the company
10. Company Culture and Overview
- We foster a growth-oriented and inclusive culture dedicated to helping our employees succeed and level up in their careers.
- Our team is built on a strong foundation of respect, diligence, and commitment to customer satisfaction.
- We value open communication, continuous improvement, and a positive work environment that rewards high performance.
11. How to Apply
If you meet the above criteria and want to be part of a growth-oriented company focused on customer satisfaction, please copy this link into a web browser to apply: https://qrfy.io/0UzPXOf20Z
If you have any questions or concerns, feel free to reach us at support@goclearservices.com and thank you for your interest in our team!
- Go Clear Family
Pay: $12.00 - $18.00 per hour
Benefits:
- Flexible schedule
- On-the-job training
- Opportunities for advancement
- Paid training
- Referral program
Work Location: In person
Salary : $12 - $18