What are the responsibilities and job description for the People Operations Manager position at Glocap Business Professionals, Administrative, Operations?
COMPANY: AI startup
POSITION: People Operations Manager
LOCATION: New York, NY (onsite Monday-Friday)
HOURS: 9:00AM - 6:00PM with flexibility
COMPENSATION: $125-130K DOE Benefits
BACHELOR’S DEGREE: Required
Our client, a rapidly growing AI startup, is seeking a People Operations Manager to build the foundation of their people function. You’ll be responsible for creating scalable processes, supporting the team’s growth, and shaping a positive employee experience. This role is ideal for someone who enjoys wearing multiple hats, thrives in ambiguity, and wants to help define how a company grows—from recruiting support to culture-building to HR operations.
Responsibilities of the People Operations Manager:
-Build and manage core people operations processes, including onboarding, offboarding, performance cycles, compliance, benefits administration, and employee record management.
-Partner with leadership to develop policies, guidelines, and frameworks that support a healthy, inclusive culture.
-Support full-cycle recruiting efforts by coordinating interviews, managing candidate communication, and improving hiring workflows.
-Lead new hire onboarding experiences that set employees up for success and reflect our company values.
-Serve as the first point of contact for employee questions related to benefits, HR policies, payroll coordination, and day-to-day people matters.
-Maintain HR systems (ATS, HRIS) and ensure data accuracy, reporting, and process optimization.
-Own employee engagement initiatives, including surveys, recognition programs, and team-building events.
-Ensure compliance with state and federal employment laws and support the implementation of best-practice people processes as we scale.
-Partner with Finance and Operations on workforce planning, headcount tracking, and compensation workflows.
-Help craft a values-driven, high-trust culture across a hybrid or remote team environment.
Requirements of the People Operations Manager:
-3–7 years of experience in People Operations, HR, or a related function (startup or high-growth experience strongly preferred).
-Strong understanding of HR best practices, compliance, and people operations workflows.
-Excellent communication skills and a people-first mindset.
-Highly organized with the ability to build processes from scratch and manage multiple priorities simultaneously.
-Comfortable using modern HR tools and systems (e.g., Gusto, Rippling, BambooHR, Lever, Greenhouse, or similar).
-Ability to work with discretion and handle sensitive information confidentially.
-A proactive, resourceful, and adaptable approach—thriving in an environment where things move quickly and change often.
Salary : $125,000 - $130,000