What are the responsibilities and job description for the Order Fulfillment Technician position at Global Payments Inc.?
Summary
Description Summary of This Role
Performs the physical or administrative tasks involved in the shipping, receiving, order fulfillment, storing and distributing of materials, parts, supplies and equipment. Unpacks and checks goods received against purchase orders or invoices, maintains records of received goods and rejects unsatisfactory items. Lifts heavy items and may operate a forklift or box van. Prepares and maintains records of merchandise shipped. Posts weights and shipping charges and prepares goods for final shipment. Examines, stocks and distributes materials in inventory and on manufacturing lines. May prepare kitting packages for assembly production.
What Part Will You Play?
Minimum Qualifications
Description Summary of This Role
Performs the physical or administrative tasks involved in the shipping, receiving, order fulfillment, storing and distributing of materials, parts, supplies and equipment. Unpacks and checks goods received against purchase orders or invoices, maintains records of received goods and rejects unsatisfactory items. Lifts heavy items and may operate a forklift or box van. Prepares and maintains records of merchandise shipped. Posts weights and shipping charges and prepares goods for final shipment. Examines, stocks and distributes materials in inventory and on manufacturing lines. May prepare kitting packages for assembly production.
What Part Will You Play?
- Performs assignments within assigned production area to complete ordering/ staging inventory for production operators and operate a forklift/ box van/ other large machines to transport material. Assists with shipping/ receiving duties to include verifying shipment, scheduling purchase orders, and adjustments to inventoried items (consolidating locations, destruction of inactive stock, pulling samples, packaging, etc.).
- Demonstrates ability to identify routine shipping/ delivery discrepancies for internal customers. Troubleshoots routine production and inventory issues. Recognizes and reports inventory discrepancies and reconcile each work order to maintain system/ inventory integrity.
- Assists with production process by occasionally operating a large/ complex production machine in functional area to demonstrate a basic knowledge of entire production process to determine and ensure proper workflow (awareness of Service Level Agreement importance).
- Maintains a clean, safe and organized work area following the "5S" Program (Sort, Straighten, Shine, Standardize, Sustain) including Safety and Security, to enable "Just in Time" manufacturing. Coordinates with others to improve overall department audit score.
Minimum Qualifications
- High School Diploma or Equivalent
- Typically Minimum 2 Years Relevant Exp
- Manufacturing, inventory, warehouse operations
- None Identified
- Skills / Knowledge - Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.
- Job Complexity - Works on assignments that are routine to moderately difficult, requiring some decision in resolving issues or in making recommendations.
- Supervision - Normally receives little instruction on daily work, general instructions on newly introduced assignments.
- Research Skills - Ability to research complex problems in shipping/delivering and inventory
- Computer skills - Knowledge in applicable software (e.g., Microsoft Office, Lotus Notes, Dynamic)