What are the responsibilities and job description for the Technical Program Manager position at Global IT Solutions, Inc - Texas?
Technical Program Manager –
Full Time
San Jose, CA (Onsite)
Skills / Experience
Program Management
Full Time
San Jose, CA (Onsite)
Skills / Experience
- 13 years of total experience with 5 years in managing large projects/ program in managing Azure Cloud, Databricks and on-prem projects involving Microsoft technologies & tools, complex/ large data volumes experience; Program/ Project Management – Should have the ability to scale up and down as needed to execute the program/ project
- Ability to manage & drive projects with metrics and data, create structure and templates as necessary for project reviews
- Ability to effectively drive execution and own responsibility for overall success of projects; Strong experience in an Onsite-Offshore model
- Account Management – Should have growth mindset to grow the account to the next level
- Strategic Thinking – Should be able to think strategically, analyze data and present various options to the senior management/exec level
- Team Player – Should be able to collaborate with the multifunctional customer
- Exec level communication Skills – Should be able to articulate thoughts with the Customer senior management
- Social Skills – Should be able to have a meaningful conversation and build a rapport at all levels with the customer
- Managing Agile project execution using Azure; Good understanding of the validation/qualification processes in a regulated environment
- Superior problem-solving skills, leadership qualities, influencing, communicating, and consulting skills, team/interpersonal skills
- Strong analytical and creative problem-solving skills; Strong organizational skills; works well under pressure and with minimal supervision
- Degree in Computer Science or related stream from a reputable institution; Professional certifications preferred (PMI , Scrum Master, Kanban, SAFe)
Program Management
- Be responsible for smooth execution of various development and support project streams at onsite and offshore
- Connect with the Project team members for project Updates, Risks and Issues on a weekly basis
- Conduct regular connects with the customer’s point-of-contact for project feedback/issues/ escalation and establishing a good relationship
- Participate in all the weekly project status review meetings with the customer
- Be aware of customer delivery process and suggest necessary internal changes to the delivery process to align with the customer’s process
- Support the hiring team with interview process and smooth onboarding of the selected candidate
- Build and establish relationship with new contacts within and across departments at the customer location
- Work with the customer and delivery team on any new opportunity in the Account and review the Opportunity closure plan
- Proactively update the Sales/ Delivery Management team of any changes at the customer end
- Initiate, prepare and actively participate in the Monthly and Quarterly Business Review meeting with the customer
- Manage P&L for the account with respect to Revenue, Gross Margin and operational excellence covering the resource utilization, bench and billing
- Initiate and track hiring request with the Hiring Team for all hiring positions (Projects and Consulting) for the account and be responsible for closure of the positions
- Track and follow up on all the existing project extensions (EE) and get SOWs created in a timely manner
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