What are the responsibilities and job description for the System Analyst_ IT Technical Support Transition and Knowledge Transfer Manager position at Global Information Technology?
Job Description
Job Location: Detroit, MI (Hybrid)
Job Type: Contract
Job Description:
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Lead and manage IT transition and knowledge transfer activities
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Coordinate between vendors, internal IT teams, and business stakeholders
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Ensure proper documentation, knowledge transfer, and vendor exit compliance
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Monitor risks, issues, timelines, and deliverables
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Support operational readiness, security, and disaster recovery planning
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Participate in Agile ceremonies and project meetings
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Communicate project status to leadership and stakeholders
Requirement:
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5 years of IT experience with transition/program management
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3–5 years in IT management, technical program management, or operations leadership
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Experience leading cross-functional and vendor teams
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Strong communication and stakeholder management skills
Technical Skills:
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Knowledge of .NET application architecture
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Experience with Microsoft Azure (App Services, Azure SQL, Storage, Key Vault, Monitoring)
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Familiarity with Azure DevOps and CI/CD pipelines
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Understanding of ITIL processes (incident, change, problem management)
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Experience with cloud and system transitions (on-prem to cloud, vendor to in-house)
Interested candidates can send their updated resumes at jobs@global-itech.com