What are the responsibilities and job description for the Billing & Collections Representative position at Global Connections INC?
Description
About Us:
At Global Connections, Inc., we help our members create unforgettable travel experiences. We’re a team that values positivity, support, and great service—and we’re looking for someone who enjoys helping people and being part of a collaborative environment.
What You’ll Do:
- Assist members with billing questions and payment options
- Make outbound calls on past-due accounts
- Handle collections for membership financing
- Answer incoming calls and provide friendly, solutions-focused support
Requirements
What We’re Looking For:
- Strong communication and customer service skills
- Comfortable discussing billing and collections with professionalism
- Organized and detail-oriented
- Experience in customer service, billing, or collections is a plus