Field Operations Manager (Millwork)

JOB SUMMARY:

As a General Superintendent at Glenn Rieder, you will lead field operations across multiple projects, ensuring alignment with our core values: trust, integrity, craftsmanship, and dependability. You will be responsible for executing field installations to the highest standards of safety, quality, and timeliness—driving project success from pre-construction through completion. This role requires strong leadership, collaboration across departments, and the ability to manage teams and subcontractors effectively to maintain budgets, schedules, and quality expectations.

The General Superintendent actively participates in all phases of the project—from turnover to close-out—while embodying company values: being a trusted partner, delivering on promises, and showing passion for our craft.

ESSENTIAL DUTIES and RESPONSIBILITIES:
Client & Team Leadership
• Serve as the primary field representative and point of contact for the customer.
• Build and maintain strong relationships with client teams, trade partners, and subcontractors.
• Conduct weekly check-ins with customer representatives.
Project Planning & Coordination
• Support project teams in selecting subcontractors based on scope, budget, and suitability.
• Provide accurate self-perform install budgets to the estimating team.
• Participate in project turnover meetings, shop drawing reviews, and kick-off planning.
• Plan and schedule field superintendents and finishers based on current and upcoming project needs.
• Develop and maintain a rolling 60-day deployment plan and 3–6 month forecast for site personnel.
Field Operations
• Conduct pre-mobilization meetings with field teams, ensuring safety, logistics, and materials planning are in place.
• Ensure accurate communication from the field regarding site conditions, layouts, measurements, and issue resolution.
• Confirm proper document control and that teams are working from current drawings and specifications.
• Oversee field documentation, including daily reports, QA/QC logs, and inventory management.
Quality & Safety Oversight
• Set and enforce high-quality standards across all projects.
• Monitor punch list progress and encourage a proactive approach to pre-punch work.
• Ensure weekly toolbox talks and safety protocols are implemented and documented.
• Lead investigations and reporting on any field incidents or injuries.
Training & Development
• Provide annual comprehensive training for field teams.
• Conduct ongoing topic-specific training sessions.
• Mentor and coach field staff, offering development plans and performance improvement strategies where necessary.
Administrative & Budget Oversight
• Review and approve field timecards, expenses, and travel costs.
• Manage field labor and travel budgets in coordination with project managers.
• Monitor material purchases to ensure alignment with the project budget.
• Continuously seek opportunities for process improvement in field operations.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

PREFERRED QUALIFICATIONS:
• Minimum 5 years' experience as a millwork general foreman or similar supervisory field role.
• Proven leadership skills in motivating teams, resolving conflict, and communicating effectively.
• Strong organizational, planning, and multitasking abilities.
• High level of urgency, integrity, and confidentiality.
• Proficient in Microsoft Office and project management applications.
• Willingness and ability to travel as required by project demands.
• Strong analytical and problem-solving skills.

PHYSICAL AND MENTAL DEMANDS:
• Frequent standing, walking, reaching, and handling tools/materials.
• Occasional stooping, kneeling, or climbing.
• Must be able to lift up to 15 pounds occasionally.
• Visual acuity for reading plans, depth perception, and color differentiation required.
• Ability to work in dynamic field environments while maintaining focus and adaptability.

The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

WORKING ENVIRONMENT:
• Split between professional office settings and active construction sites.
• May be exposed to weather, noise, and varying site conditions typical of field work.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.