Field Operations Team Leader

A part of the Envelop Group family of companies, Envelop Critical Environments (ECE) provides the latest high-end equipment and solutions in air flow technology to research laboratories, healthcare and life sciences facilities. ECE has partnered with Phoenix Controls, Strobic Air, Haakon, Cosatron, Aircuity and Tamco, leaders in the airflow controls systems, to integrate the best technology into specialized settings.

The Field Operations Team Lead is responsible for overseeing and executing on-site installations, troubleshooting, and maintenance of critical environment automation systems and equipment projects and service. Your role will involve leading a team of technicians, ensuring exceptional service delivery, and maintaining high standards of quality across all projects.

What you'll do:

Project Planning and Technical Execution (70%)

• Assist in estimate preparation and review, pre-construction scheduling, and attend meetings with customers.
• Schedule and assign installation and commissioning tasks to the team and ensure schedules are maintained and projects proceed according to plans, job specifications, and cost estimates.
• Facilitate communication between technicians, other internal teams, and customers to ensure project requirements are clearly understood and met.
• Support activities to test and verify the functionality of controls and mechanical systems, ensuring they meet design functional specifications. This may involve assessing electrical circuits, mechanical components, and control systems.
• Create, update, and maintain documentation in the system, inputting relevant information such as customer details, service requests, technician assignments, and job status updates.
• Coordinate all project closeout requirements including graphics, start up, punch list, O & M manuals, as-builts, etc.
• Conduct owner training as required. Coordinate all warranty requirements with the service department.
• Maintain relationships between sales, engineering, and execution teams so changes and discrepancies can be managed to minimize cost and delay throughout the estimating and execution phases of projects.
• Engage in on-the-job training through collaboration with other Envelop Group companies, gaining exposure to best practices and cross-functional processes.
• Receive continuous training on HVAC control systems, TAB (testing, adjusting, and balancing), and project management as well as partner product lines.

Team Leadership (30%)

• Responsible for training and developing technicians, providing technical advice, and offering guidance.
• Establish, communicate, and implement policies, practices, and standards to ensure effective and consistent department operation.
• Monitor the status of technician commissioning and closeout documentation for their assigned jobs and validate for accuracy and completeness.
• Assist in scheduling, organizing, and dispatching technicians.
• Collaborate with manager to evaluate performance issues or corrective actions as needed.
• Participate in the selection process for new team members, and annual performance reviews and goal setting for team.
• Participate in leadership development training to strengthen team management, communication and decision-making skills.
• Perform other duties as assigned.

Required skills, knowledge, and experience:

• High school diploma or state-recognized GED; mechanical, electrical, or related technical degree preferred.
• 5 years of experience performing installation and/or maintenance of HVAC controls systems including start-up, commissioning, and integrations.
• 1 years of experience in construction project management or similar role.
• Experience with Critical Room Control, VFD drives systems, and various DDC control systems such as Niagara Tridium, JCI, Siemens, Delta, or Distech.
• Knowledge and experience in Phoenix Control Systems, Aircuity, Strobic and HEPA Filter technology along with NEBB, CETA or NSF certifications is preferred.
• Experience within the construction industry, specifically with construction drawings, specifications, construction schedules and processes.
• Must be highly organized and possess the ability to work in a high paced environment with the ability to prioritize tasks to meet schedules.
• Excellent problem-solving, critical thinking, and decisive judgement skills.
• Demonstrated ability to work independently and autonomously as well as in a team environment while taking ownership of all tasks and providing dedicated support to our customers.
• Proficient with Microsoft Office (Word, Excel & Outlook).
• Good verbal and written communication skills.

Physical Demands:

• This position requires a combination of working in an office environment and routine visits to jobsites.
• Ability to work in a variety of circumstances, including but not limited to standing, walking, bending, kneeling, crouching, crawling, climbing ladders, scaffolds, and high-lift equipment; working in ducts, crawl spaces, roofs, basements, above ceilings, and in outside/inside/heat/cold/day/night conditions.
• Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• May be required to satisfy requirements imposed by specific projects, customers, or company.
• Must be able to use hand tools, laptop, email, smartphone, and tablet.
• Must be able to carry and move equipment and tools weighing up to 40 pounds unassisted.

Qualified applicants must be legally authorized for employment in the United States without the need for employer-based sponsorship currently or in the future.

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Pre-hire requirements include a drug test, a driving report, evidence of insurability and a background check.