Program Coordinator - Philanthropy, Sales, and Marketing

Job Title: Program Coordinator - Philanthropy, Sales, and Marketing

Reports to: Vice President of Philanthropy, Sales, and Marketing

FLSA Status: Exempt, Full-time M-F 9-5

Location: Longmeadow, MA

Compensation: 50k - 60k BOE

Summary 

Glenmeadow seeks a dedicated and organized Program Coordinator to join our growing team. The Program Coordinator will play a crucial role in supporting our philanthropy, sales, and marketing efforts, ensuring that our mission of enhancing the lives of older adults continues to thrive. The ideal candidate will have strong skills in data entry, gift accounting, marketing support, and fostering positive relationships with donors and community members.

Key Responsibilities

Sales Support:

• Accurately enter and maintain sales data in the organization's database.
• Assist in tracking and reporting on sales metrics to support strategic decision-making.
• Collaborate with the sales team to ensure that all relevant information is recorded promptly.
• Support sales team with all aspects of the sales process including tours of campus and responding to inquiries for prospective sales.

Gift Accounting Data Entry:

• Enter donor contributions and maintain accurate records of donations and pledges.
• Prepare acknowledgment letters and tax receipts for donors in a timely manner.
• Support the reconciliation of gift accounting processes to ensure financial accuracy.

Marketing Support:

• Assist in the creation and distribution of marketing materials, including flyers, brochures, and digital content.
• Collaborate with the marketing team to maintain consistency in branding and messaging across all platforms.
• Help coordinate the production of newsletters and promotional campaigns.
• Help support social media platforms.

Support Donor Relations:

• Assist in managing donor communications and engagement efforts.
• Help organize donor appreciation events and initiatives to strengthen relationships.
• Track donor interactions and feedback to enhance engagement strategies.

Community Engagement:

• Support community outreach efforts to promote programs and services.
• Assist in coordinating events that engage both residents and the broader community.
• Collaborate with local organizations and stakeholders to enhance community partnerships.

Administrative Support:

• Provide general administrative assistance to the philanthropy, sales, and marketing teams as needed.
• Help manage schedules, meeting logistics, and project timelines.
• Maintain organized records and files to support program operations.

Knowledge, Skills and Abilities

• Exceptional organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to work collaboratively in a team-oriented environment and engage with diverse populations.
• An appreciation for the non-profit setting and a desire to advance the experience of older adults.
• A commitment to professional growth and development.

Education and Experience

• Bachelor’s degree in Marketing, Communications, Nonprofit Management, or a related field preferred.
• Minimum of 2 years of experience in a nonprofit or related field, with a focus on sales, marketing, or fundraising.
• Proficiency in Microsoft Office Suite and experience with donor management software (e.g., Raiser’s Edge, DonorPerfect) is a plus.