What are the responsibilities and job description for the Director of Safety & Quality | Full-Time position at Glencoe Regional Health?
Position: Director of Safety & Quality
Department: Quality
Location: Glencoe, MN
Remote Work: No
Position Type: Full-Time
Hours Per 2-week Pay Period: 80
Shift: Daytime hours; 7:30am-5:00pm based on candidate preference
Schedule: Monday-Friday
Weekend Rotation: N/A
Holiday Rotation: N/A
Glencoe Regional Health (GRH) fosters a culture that cares. Our mission is to improve every life by offering high-quality, safe, and accessible healthcare. We strive to be both the provider of choice and the employer of choice. Our family of care includes a critical access hospital, skilled nursing facility, independent senior apartment complex, and three primary care clinics.
We see every day that engaged employees provide the best care. Our people set us apart, and we recognize our employees through gratitude programs and events throughout the year. Like our staff, our engagement scores go above and beyond, scoring higher than the national average for healthcare employers. We provide compassionate care for all by hiring people who align with our values. At GRH, we care for you like family.
Position Summary:
This position is responsible for overseeing and coordinating the development, implementation, and integration of functions, systems and processes that facilitate organizational performance and excellence, including: Clinical and organizational quality, patient/resident safety, security and workplace violence prevention programs, risk management, regulatory compliance, patient experience, quality/process improvement, infection prevention, employee health and wellness, and data and information management.
Any reference in this job description to patient refers to inpatients, outpatients and long-term care residents.Education and Experience:
- Bachelor’s degree in nursing or health-related field required.
- Master’s degree in health-related field is preferred.
- Certified Professional in Healthcare Quality (CPHQ), Certified Professional in Healthcare Risk Management (CPHRM) and/or Certified Professional in Patient Safety (CPPS) preferred.
- Minimum of 3-5 years’ experience in hospital risk management, safety, performance improvement (Lean/Sig Sigma) or other related quality field preferred.
- Previous leadership and/or supervisory experience is preferred.
Required Skills and Abilities:
- Ability to utilize verbal and written communication skills to address external and internal customers, including senior leadership and various other individuals.
- Demonstrable applied knowledge of business processes and process improvement methodologies.
- Ability to influence and shape work, progress, and processes without ownership or control.
- Ability to work cross-functionally with departments.
- Ability to lead assignments from inception through completion.
- Ability to illustrate current and future state using appropriate diagramming methodologies.
- Knowledge of principles and methodologies of change management.
- Strong analytical, problem-solving, organizational, time management and presentation skills.
- Strong interpersonal and team skills.
- Strong computer skills required including expertise of Microsoft Office tools.
- Ability to display high degree of discretion and confidentiality.
- Ability to work independently.
- Knowledge of and/or experience working with the EPIC electronic medical record.
- Knowledge of and/or experience working with Consumer Assessment of Healthcare Providers and Systems (CAHPS), Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), Medicare, Centers for Medicare & Medicaid Services (CMS), or other payor programs beneficial.
Compensation and Benefits:
Compensation decisions are made based off of several factors including relevant work experience, education, certification and licensure as well as internal equity. It is not typical for an individual to be hired at the top of their salary range.
Wages are just one part of our employee compensation package. To review our Employee Benefits, visit Employee Benefits | Glencoe Regional Health
Glencoe Regional Health is an equal opportunity employer. We recruit, employ, train, compensate, and promote without regard to any protected characteristics under applicable law.
Salary : $61,293 - $97,835