Legal Office Receptionist

GLC Business Services is a 32 year-old Family Owned company. We are a provider of on-site support services (BPO or Business Process Outsourcing) for professional service firms across the country and management consulting services to the legal industry. We thrive on our outstanding client service and expertise. That is how our clients are able to feel so comfortable in the fact that our motto is:

Consider it Done!

How will working for GLC benefit YOU?

Not only will you be a part of a wonderful family owned business that treats you as such but GLC offers great benefits as well. We offer Competitive Benefits, 401K matching, PTO, Insurance Benefits, and Training that allows you to gain valuable experience.

We are trying to ensure we are bringing the right kind of individual to join our team.

Are YOU the right fit for us?
Do YOU have the right personality to become part of our family?
Are YOU a loyal and dedicated individual?
Does YOUR work ethic typically outshine the ones around you?
Are YOU ready for a career and not just a job?

If YES to these questions then Apply now!

Full Time Position
Monday thru Friday 8am-5p daily schedule

Job Description Summary

This non-exempt position provides effective client service, hospitality, and general office support with a variety of clerical tasks. The receptionist will be responsible for answering incoming calls, determining nature of calls, and directing callers to appropriate destination. Individual will also greet and direct clients and visitors upon entering the office and handle parking validations.

Essential Duties

• Professionally answer and direct all incoming calls. Respond in a timely manner to all phone calls, e-mails, and written correspondence.
• Assist and greet internal/external clients in a professional and hospitable manner and direct guests to the appropriate location within the Firm.
• Provide general information and validate parking for clients.
• Remain aware of location of office personnel for the purpose of transferring calls or relaying messages.
• Responsible for general upkeep of reception area.
• Assist with scheduling of visiting attorney offices and conference rooms.
• Provide assistance to ensure that last minute changes are communicated to all appropriate departments and update room reservation(s) when necessary.

Other Duties

• Type memos, correspondence, and other documents. May also assist with photocopying, faxing, filing, and collating.
• Maintain general log of personnel in the office.
• Open and close reception area (e.g., night bell, locking doors, turning off lights, etc.).
• Perform other related duties as needed or assigned.

Reporting Relationship

The Receptionist reports directly to the Office Administrator.

Qualifications

Knowledge/Experience

The Receptionist position requires two to five years of customer service or related experience. Must have experience working in an office environment, and intermediate knowledge of computer and e-mail systems, specifically the Microsoft Office Suite (Word, Excel, Outlook). Should also have general knowledge on telephone etiquette. Experience managing a multi-line telephone system is important.

Skills

The Receptionist position requires typing of 50 WPM. Excellent verbal and written communication skills, organizational skills, and customer service driven are essential. Ability to multi-task, professional presentation and appearance, punctuality, and ability to work independently on assigned tasks as well as to accept direction on given assignments are also required.

Education

High school diploma or equivalent required.

Physical Demands

Must be able to move around the office up to 15% of the time to make copies, fax, file, etc. Remains stationary at least 85% of the time. This position operates computers and other office productivity machines (e.g., fax machine, copier, printer, etc.) on a regular basis. Occasionally required to move documents or files weighing up to 15 lbs. This position requires constant communication and exchange of information with the Firm attorneys, clients, and staff. This position must be able to inspect and observe information on a computer screen at least 80% of the time.

Working Conditions

Office Environment

Job Type: Full-time

Pay: $20.00 - $21.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $20 - $22