What are the responsibilities and job description for the Bookkeeper & Office Manager position at Glacier Outdoor?
About the Role
Glacier Outdoors is seeking a highly organized Full-Charge Bookkeeper & Office Manager to be the financial and administrative backbone of our office. You will manage our books from top to bottom, handling everything from daily cash management and month-end close to multi-state payroll and tax reporting. Beyond the numbers, we need a team player who is comfortable wearing several hats to help keep the business running smoothly. You will manage HR onboarding, compliance renewals, merchant accounts, and general office operations. The ideal candidate is a proactive problem-solver with strong accounting experience who thrives in a versatile, hands-on environment.
Core Accounting & Bookkeeping Responsibilities
- Cash Management: Monitor daily bank transactions including ACH deposits and debits. Process physical and remote bank deposits and manage line of credit transfers and interest posting.
- Accounts Payable & Receivable: Execute full-cycle AP via ACH templates, vendor portals, and weekly check issuance. Manage AR weekly, handle customer collections, process wire transfers, and charge wholesale B2B credit cards via Converge/Elavon.
- Month-End Close & General Ledger: Complete the month-end checklist, including bank statement reconciliations on the 1st of each month. Prepare journal entries for accruals, reclassify prepaids, and post detailed corporate Visa expenses.
- Revenue & E-Commerce: Reconcile daily Shopify orders, record fees, and post deposits to cash. Calculate and process monthly sales commissions and generate the weekly Glacier Glove sales report.
- Tax & CPA Coordination: Prepare quarterly Sales and Use Tax and Modified Business Tax reports. Process the annual Washoe County Personal Property Report and prepare annual tax documentation for our external CPA.
Office Management, Payroll & Operations
- Payroll & Benefits Admin: Process complex semi-monthly payroll across multiple states, including California, Connecticut, and Kansas. Manage PTO tracking and fully administer the employee and employer portions of the Simple IRA plan, including annual reconciliations.
- HR & System Administration: Onboard new employees, processing paperwork and setting them up in IT and the BlueLink ERP system. Serve as the primary point of contact for BlueLink help tickets.
- Wholesale Partner Support: Process back charges, return-to-vendor (RTV) claims, and defects for major accounts like Bass Pro and Fleet Farm. Run credit checks for prospective customers, and onboard independent sales reps.
- Corporate Compliance & Admin: Maintain annual PCI compliance. Renew city, state licenses, and manage annual insurance renewals and audits. Maintain trademark registration files, coordinate records destruction, and order office supplies as needed.
Qualifications & Requirements
- Proven experience as a Full-Charge Bookkeeper, Accounting Manager, or similar hands-on accounting role.
- Experience processing multi-state payroll and managing related compliance.
- Proficiency with ERP software (experience with BlueLink is highly preferred).
- Experience reconciling e-commerce platforms (Shopify) and merchant processing gateways.
- Strong understanding of B2B chargebacks, sales tax reporting, and month-end close processes.
- Excellent organizational skills with the ability to manage strict daily, monthly, and annual deadlines while balancing general office administration.