What are the responsibilities and job description for the Dispatcher position at Gillece Services?
DUTIES AND RESPONSIBILITIES
· Scheduling and dispatching our HVAC, Electrical, and Plumbing technicians, helpers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
· Relay accurate information to our technicians, ensuring proficient, quality customer experiences.
· Using telephones and text messages to contact employees or emergency personnel
· Speaking with customers to resolve problems, requests for services or equipment
· Preparing daily work such as schedules
· Preparing work orders for personnel or receiving work orders from work crews
· Being in charge of communications within company-assigned territories
· Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
SKILLS AND QUALIFICATIONS
· Excellent communication skills to collaborate with others under any type of condition
· Excellent clerical and organizational skills to keep track of schedules, routes and personnel
· Knowledge of computers for scheduling and other dispatching duties
· Ability to multitask with different, and sometimes conflicting, events happening at the same time
· Ability to work under stress and remain calm and to calm other people during rapidly changing circumstances
· Ability to relay information in a fast-paced environment
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have any professional work experience as a Dispatcher?
- Do you have any knowledge or experience in the Plumbing, HVAC, or Electrical field?
- Are you able to work a weekend day?
Ability to Commute:
- Bridgeville, PA 15017 (Required)
Ability to Relocate:
- Bridgeville, PA 15017: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $25