Volunteer Coordinator

Description

Hiring Range: $28.05 - $30.86 hourly, depending on experience/qualifications.

Work Schedule: Day/ Hours Typically M-F; some evenings, weekends and holidays to meet the needs of the department and town

NATURE OF WORK

As a member of the Open Space and Trails Division, the Volunteer Services Coordinator is part of a dedicated and talented team that maintains a comprehensive system of programs, parks, trails, and open space. The successful candidate must have strong communication skills, be reliable, safety-conscious, and possess a strong work ethic. It is important to have a keen awareness of excellent customer service and public image. This position assists the Parks, Recreation and Culture Department by developing, leading and/ or facilitating volunteer events and programs in various Town of Windsor Parks, Recreation and Culture programs.

This position will coordinate the overall Town Volunteer program by guiding/assisting staff in developing and managing volunteer programs and assist with recruiting and onboarding volunteers to perform a variety of skilled and semi-skilled work in recreation programs, open space and park management, trail maintenance and repair, and public land operations, associated equipment and facilities: operates a variety of maintenance vehicles, equipment and tools to perform a variety of tasks.

Individuals in the position are required to perform work in a manner consistent with and exemplary of the town’s PRIDE philosophy, department core values and the town’s Equal Opportunity Employment policy.

SUPERVISION RECEIVED

Individuals work under the direct supervision/leadership of the Open Space and Trails Manager or designee to carry out assigned duties, functions, roles, and projects in both routine and complex circumstances. The Volunteer Coordinator reports directly to the Open Space and Trails Manager and are a part of the Parks, Recreation and Culture Department and may receive guidance regarding daily work from other Team Members and Supervisors.

SUPERVISION /LEADERSHIP EXERCISED

This position may supervise and work with full-time, part-time and seasonal staff and will work with volunteers and will be expected to effectively build relationships and lead a safe working environment by providing clear direction, tools and equipment while working side-by-side with work teams. Contacts are with superiors, peers, subordinates, elected officials, residents, volunteers, facility users and/or vendors. Contacts require the ability to exercise a high degree of interpersonal skills to influence persons at all levels. The individual is accountable for the results of the contact.

Essential Job Functions

The individual in the Volunteer Coordinator role is assigned specific assignments, job duties, scope, authority, responsibility, roles and requirements as determined by the town, Department, Division, and pursuant to laws, regulation and practices. Incumbents in this position must be able to successfully perform, be responsible for, and/or assist in the fulfillment of many job functions and duties, with or without reasonable accommodation.

Required

The following duty statements are illustrative of the essential functions of the job and do not include other non-essential or marginal duties that may be required. The town reserves the right to modify or change the duties or essential functions of the job at any time:

Requires operation of hand tools, power tools, ability to operate light to midsize equipment and perform general parks, open space and trail maintenance. Position also requires ability to provide support for recreation events and activities.

Recruits individuals, community organizations and corporate groups to participate in volunteer opportunities that include open space and trails, parks maintenance projects and recreation and special events, programs and classes.

Organizes volunteer project logistics including development of volunteer position descriptions, schedules, and contact information for each project and program.

• Facilitates on-site coordination of town volunteer projects and serve as the main point of contact for volunteer questions and issues.
• Expands volunteer programs as needed by identifying new volunteer opportunities in Windsor.
• Conducts and/or coordinates all aspects of volunteer and advisory group training, recognition and enrichment programs.
• Establishes and maintains cooperative working relationships with residents, customers, local businesses and others contacted in the course of work.
• Serves as a point of contact for individuals, community organizations and firms who wish to participate in volunteer projects and programs.
• Trains and coaches staff on working with volunteers to ensure a standard of quality is delivered across the volunteer program.
• Coordinates the volunteer application process for all volunteer projects and programs, which includes distribution and outreach to the community, processing and tracking of all applications, matching volunteers to suitable projects and programs, and follow-up tracking of each.
• Performs background checks on volunteers over 18 on an annual basis through the town’s online background checking system.
• Coordinates with Risk Management to provide audit information for annual renewal application for Volunteer Medical Accident Plan.
• Creates speeches and presentations related to Volunteer Program policies, procedures and opportunities.
• Communicates with staff to coordinate and plan appropriate volunteer opportunities.
• Conducts on-site volunteer training and supervises volunteers participating in projects.
• Assists with the management of volunteer databases and creates accurate volunteer reports.
• Promotes and markets the Volunteer Program through community outreach, monthly e-newsletter, online websites, college fairs, and publication materials.
• Assists with the coordination of formal and informal volunteer recognition.
• Assists with the implementation of Adopt-A-Park, Adopt-A-Trail, Adopt-A-Playground programs and other proposed programs.
• Contributes to special assignments as required.
• May operate and maintain parks, sports fields, open space and trail maintenance equipment including but not limited to town vehicles. Understand and adhere to safe work practices and procedures.
• Serve as essential personnel for town and may assist in town emergency management operations.
• Performs other duties as assigned.
  
  

OTHER DUTIES

Depending on organizational need, additional duties may include the following:

• The Volunteer Coordinator position participates in the Shared Fleet Vehicle Program, which requires an annual motor vehicle record check.
• Assists with applications for grants to assist with program operations.
• Performs research as directed, such as discovering new technology or tools, market research, etc.
• Performs related duties as established by law/ordinance or reasonably directed by the town.
• Assists other town departments, as necessary.
  
  

Education, Knowledge, Skills, Abilities

EDUCATION, EXPERIENCE AND FORMAL TRAINING

• Bachelor’s degree in Business, Recreation, Public Administration or equivalent experience. Applicants may substitute additional relevant experience for the required education.[WW1]
• At least one year of relevant experience is required; two years or more relevant experience is preferred.
• Applicants may substitute additional relevant education for the required experience.
• One (1) year of experience coordinating a work crew or volunteer group, desired.
• Experience with community organizations, municipal or state art related programs.
• Experience working with government or private non-profit boards or commissions.
• Experience in managing groups of people.
• Equivalent combination of education and experience
  
  

LICENSES OR CERTIFICATES

• Must have a current Colorado Driver’s License or the ability to obtain one upon hire, that meets the Town of Windsor’s standards
• Begin pursuit of Certified Volunteer Administrator (CVA) within one (1) year of hire.
• CPR/1st Aid certification within three (3) months of employment
  
  

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of the structure, policies, procedures and operation of the Town of Windsor.
• Knowledge of occupational hazards and standard safety practices.
• Ability to work independently and in teams.
• Ability to understand and follow oral and written instructions which includes communicating in a clear and concise manner, both orally and in writing.
• Ability to establish and maintain effective working relationships with town officials, general public, internal and external customers.
• Ability to react quickly and accurately in emergency situations.
• Ability to prioritize, schedule work, and meet deadlines.
• Ability to recruit and select volunteers, then train, supervise and evaluate their effectiveness.
• Ability to make public presentations to groups, appointed and elected officials and other organizations.
• Ability to positively interact with the general public, contractors, governmental entities, and other professional clientele.
• Ability to efficiently coordinate a variety of activities and to work effectively with other staff.
• Ability to work cooperatively with a variety of people from diverse background and ages.
• Ability to successfully implement directives and use independent judgment in the field under minimal supervision.
• Ability to communicate effectively both written and orally including the ability to demonstrate strong public speaking skills.
• Must be highly organized, a team player with a positive, professional and reliable demeanor.
• Ability to maintain composure during mentally, physically and emotionally stressful situations.
• Ability to communicate professionally, clearly and effectively with people inside and outside the organization using verbal and written methods.
• Ability to perform the necessary functions of the position and to make appropriate decisions consistent with the job expectations and position description.
  
  

MATERIALS and EQUIPMENT USED

Materials and equipment used include, but may not be limited to the following:

• Equipment: Position requires use of a variety of equipment including town vehicles, computers, tablets or other digital equipment, digital cameras, copiers, printers, scanners, fax machines, telephones, carts.
• Materials: Position requires use of or exposure to a variety of materials including cleaning products, paint, gasoline, chlorine, and fresh water.
  
  

Additional Information

Working Environment & Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The physical activities of this position include, but are not limited to, the following: balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions.

The physical requirements of this position are considered Medium Work, exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

The employee is required to have close visual acuity to perform the following activities: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; operation of machines and motor vehicles. The employee is also required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures.

The employee is subject to both inside and outside environmental conditions; extreme heat: temperatures above 100 degrees for periods of more than one hour; subject to noise.

The employees are subject to hazards, which includes a variety of physical conditions such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.

The employee is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system of the skin: Fumes, odors, dusts, mists, gases, or poor ventilation.

Note: This position description is not intended to be an exclusive list of all of the requirements, duties, tasks, roles or responsibilities associated with the position. Nothing in this position description restricts the town’s ability to assign, reassign or eliminate duties and responsibilities of this job at any time.

The Town of Windsor will make all reasonable accommodations to ensure that people with disabilities have an equal opportunity in employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The town is dedicated to the principles of equal employment opportunity. The town prohibits unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), gender (regardless of gender identity or gender expression), sexual orientation, color, religion, national origin, creed, disability, marital status, military status, genetic information, pregnancy, or any other status protected by applicable state or federal law.

The town is dedicated to the principles of equal employment opportunity. The town prohibits unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), gender (regardless of gender identity or gender expression), sexual orientation, color, religion, national origin, creed, disability, marital status, military status, genetic information, pregnancy, or any other status protected by applicable state or federal law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct that has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc.

The town will make reasonable accommodation(s) for qualified individuals with known disabilities unless doing so would result in an undue hardship for the town or cause a direct threat to health or safety. The town will make reasonable accommodation(s) for employees whose work requirements interfere with a religious belief, unless doing so poses undue hardship on the town. Employees and/or applicants needing such accommodation are instructed to contact the Human Resources Department.

Benefits With The Town Of Windsor

The town generally provides the following benefits (eligibility is generally the 1st of the month after 30 days of employment):

• Group health benefits package and options, which include medical, dental and vision
• 100% Employer Paid long-term disability plan
• 100% Employer Paid Basic life insurance policy
• Retirement Offerings (regular full-time employees):
• 401a Retirement Plan - employer contribution match up to 6% based on employee participation – Vested at 20% per year, with 100% vested after 5 years of employment
• 457 Deferred Compensation and/or Roth Retirement Plan, with immediate employee eligibility
• Retirement Offerings (Sworn Police Positions):
• FPPA Pension Plan
• Voluntary short-term disability plan
• Paid Vacation Time - generally accrues bi-weekly at the rate of 3.38 hours for full-time regular employees the first year, (unpaid status impacts accruals) time added every year.
• Paid Sick Leave - generally accrues bi-weekly at the rate of 3.08 hours (unpaid status impacts accruals)
• Personal Days (up to two days, depending on hire date)
• Holiday Pay:
• Regular full-time employees receive eleven (11) paid holidays annually
• Sworn Police Officers receive thirteen (13) floating paid holidays annually
• Employee Assistance Program (EAP) effective immediately
• Discounted Membership to the Windsor Community Recreation Center
  

01

Are you aware the hiring range for this position is $28.05 - $30.86 per hour, depending on experience/qualifications?

• Yes
• No
  
  

02

Do you possess a current valid Driver's License or have the ability to obtain one upon hire?

• Yes, I possess a current, valid Driver's License.
• No, I do not possess a current, valid Driver's License.
  
  

03

How many years of experience do you have working with volunteers?

• 0-1 years
• 1-2 years
• 2-3 years
• 3 years or more
  
  

04

Do you have experience as a volunteer yourself?

• Required Question