Essential Functions- Essential functions may include, but are not limited to, the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Perform general physical activities that require frequent use of hands, arms, and fingers to operate office equipment, computers, and materials.
- Engage in some whole‑body movement, including walking, standing, balancing, stooping, lifting, carrying, and handling materials as required.
- Provide professional, effective assistance to students, faculty, staff, and community members in a variety of business and educational settings, applying critical thinking, organization, and strong interpersonal and communication skills.
- Perform duties and responsibilities outlined in Procedure 5012.02 – Employee Classification General Responsibilities.
- Perform additional position‑specific essential functions as assigned.
Level of Supervision or Independent Judgement- Performs duties under moderate supervision from higher-level academic administrators to ensure cohesive and consistent student and stakeholder counseling, advising, and outreach interactions.
- Exercise independent decision making concerning the counsel provided and/or action plans proposed to best serve individual student and stakeholder needs.
Duties and Responsibilities- Provide comprehensive academic, career, and personal counseling using solution-focused approaches to support student success, persistence, and completion.
- Advise students on educational planning, including course selection, degree requirements, transfer pathways, and career goals.
- Deliver transfer advising, including guidance on articulation agreements, university requirements, and transfer readiness.
- Interpret placement results, transcripts, and policies to support informed student decision-making.
- Provide crisis intervention, conflict resolution, and referrals to campus and community resources.
- Develop and deliver workshops, orientations, and/or courses that promote student success, retention, and career exploration.
- Support and participate in student success initiatives aimed at improving retention, completion, and equitable outcomes.
- Assist students with disabilities by facilitating accommodations and ensuring compliance with applicable laws and regulations.
- Use data and assessment tools to monitor student progress and inform program improvement.
- Maintain accurate, confidential student records in compliance with FERPA and institutional policies.
- Collaborate with faculty, staff, and community partners to support student needs and strengthen services.
- Engage in outreach to schools, community organizations, and prospective students to promote access and enrollment.
- Participate in committees, professional development, and initiatives that support the mission of the college.
- Foster an inclusive, culturally responsive environment that advances equity, access, and student success.
Qualifications and Education Requirements Required Qualifications - Master’s degree in Counseling or a closely related field.
- Minimum of three (3) years of experience in academic advising, including transfer advising and degree planning.
- Demonstrated ability to provide therapeutic, solution-focused counseling that supports student success, retention, and well-being.
- Knowledge of academic and career counseling practices, including transfer pathways and student development principles.
- Strong written and verbal communication skills, with the ability to effectively engage diverse students, faculty, staff, and community partners.
- Working knowledge of federal and state regulations impacting higher education, including FERPA and student services compliance.
- Demonstrated commitment to equity, access, and inclusion through culturally responsive counseling practices.
- Ability to work independently and collaboratively in a fast-paced, student-centered, and compliance-driven environment.
- Ability to pass a background screening and obtain or maintain a Level 1 Fingerprint Clearance Card as required.
Preferred Qualifications - Experience providing counseling in a post-secondary setting, preferably at a community college or open-enrollment institution.
- Experience working with students with disabilities, including knowledge of accommodation services and ADA/Section 504 compliance.
- Instructional experience (e.g., student success courses, workshops, or orientations).
- Demonstrated understanding of and commitment to the community college mission and diverse student populations.
- Strong problem-solving skills and experience supporting student success or retention initiatives.
- Current or eligibility for state counseling licensure, as appropriate.
Work Environment Duties are performed in a typical office environment within climate-controlled structures. Exposure to moderate noise levels is anticipated. Exposure to moderate to heavy office traffic levels with possible frequent interruptions is anticipated. Substantial computer and/or electronic equipment use is expected. Operation of standard office equipment involves repetitive fine motor skills. Travel is required. |
